Founded in 1946, Fidia is an Italian multinational pharmaceutical company, with R&D;, manufacturing, marketing and sales capabilities, and an extensive product portfolio, mainly based on Hyaluronic Acid, in strategic therapeutic areas such as Joint care, Eye care, Skin care, Specialty care, Health&Wellness; care. Headquartered in Abano Terme (PD), Fidia extends its global reach through local partners and distributors in 120+ countries worldwide, as well as with wholly owned subsidiaries.

We are recruiting a

PLM Support

The candidate will collaborate with the PLM Team and be the primary point of contact for inquiries and issues related to PLM.

Main responsibilities:
- Manage product code creation, revisions, and lifecycle changes, ensuring accurate maintenance, traceability and integrity of product data within the PLM and ERP systems.
- Facilitate communication among different departments (e.g., Quality Assurance, Quality Control, Regulatory Affairs, Production, Procurement, R&D;, Supply Chain) promoting effective collaboration.




- Handle tickets/incidents raised by any users and manage users, roles, permissions and access control.
- Identify recurring issues and process inefficiencies, propose corrective actions and automation opportunities, optimize workflows and support continuous improvement and digital transformation initiatives.
- Create and maintain SOPs, work instructions, user guides and technical documentation. Deliver end-user training and support onboarding activities to ensure proper use of PLM processes and tools.

Requirements:
- High school diploma or preferably degree in Engineering, Economics or Computer Science.
- Strong attitude for working with IT software, with a focus on Excel. Prior experience in roles requiring the use of PLM systems and/or SAP will be considered a plus.
- Proficient in spoken and written English.
- Strong ability to learn, analytical skills and attention to detail, organizational skills and communication skills.

Our offer:

📌 PLM Support (Italia)
🏢 Fidia Farmaceutici
📍 Italia