The Inside Sales Engineer (ISE) is an essential part of the selling process. The
ISE provides a competitive quotation to our customer and via collaboration with
an Outside Sales Engineer (OSE…the sales engineer who interacts directly with
our customer), ensures the quotation becomes an order. The ISE position has
similar duties to the Applications Engineer (AE) industry position, but the ISE
is heavily involved in selling strategy, hence the position title
differentiation. The ISE is the ultimate owner of the quotation process, as well
as the owner of the quotation we provide to the customer. The ISE must have a
strong foundational knowledge of Ruhrpumpen (RP) products, sales methodologies,
and applications engineering processes.
Primary Responsibilities:
* Prepare timely and accurate customer quotations based on customer
requirements, as well as proactive offerings of value-added alternates /
solutions for the customer.
* Coordinate with both internal RP teams (OSE, product line teams, etc.) and
external contacts such as key component sub vendors.
* Properly use quotation software tools, reference resources, & follow detailed
RP processes.
* Work closely with sub vendors and properly qualify (both commercially and
technically) sub vendor offers to ensure their offering is commercially and
technically in line with RP needs for our customer.
* Understand customer’s commercial requirements (terms and conditions, etc.)
and ensure RP quotation meets commercial as well as technical needs of the
customer.
* Handle multiple tasks and projects as at any time ISE will have quotation
tasks in various stages of quotation life (initial quotation work, ongoing
customer clarification work, order handoff to RP factories for project
execution, etc.).
* As needed, participate in project meetings (at RP or customer location) to
define the technical and commercial aspects that govern a customer’s project
needs.
Qualifications:
* Strong communication skills are essential as ISE wil
📌 Inside Sales Engineer (Milano)
🏢 Ruhrpumpen
📍 Milano
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