Manage existing accounts, ensuring customer success and perceived value of AVEVA software set
Onboarding: establish relationships and educate customers on AVEVA resources and services
Deployment: define architecture and manage Services budget
Adoption: understand customer's business, define Success Plan, and drive adoption for strategic AVEVA software
Expansion: identify new business opportunities and team up with Sales to generate revenue
Requirements
5+ years' experience in similar roles
Strong verbal and written communication skills
Strong presentation skills on AVEVA core technologies or similar products
Ability to work well with cross-function and geographically distributed teams
Strong multi-tasking ability with a keen sense of prioritization
Strong relationship management and organizational skills
Experience with project and program management methodology and techniques
'Out-of-the-box' thinking for customer solutions
Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday
Language requirement(s): Italian/French/Spanish, English




Core Competencies
Demonstrates expertise in account management, customer success, and strategic adoption of AVEVA software solutions. Proficient in relationship management, project management methodologies, and effective communication across diverse teams.
Highest-signal resume keywords
Account Management
Customer Success
Project Management Methodology
AVEVA Core Technologies
CRM Systems
ATS Optimization Keywords
Hard Skills
Project Management
Program Management
Customer Onboarding
Success Plan Development
Business Opportunity Identification
Soft Skills
Strong Communication Skills
Presentation Skills
Relationship Management
Organizational Skills
Multi-tasking Ability
Industry Keywords
Customer Adoption
Customer Solutions
Cross-Functional Teams
Geographically Distributed Teams
Strategic Software Deployment
Tools & Technologies
CRM Systems
Office 365
SharePoint
PowerBI
Salesforce
Workday
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📌 Customer Success Manager - Southern Europe (Gallarate)
🏢 Jobtailor
📍 Gallarate