Business Development - Commercial Manager
In this Role you will manage and grow strategic client relationships within Swift's payments and market infrastructures ecosystem.
You will work with medium-sized financial institutions and industry players to understand needs, shape account plans, and drive adoption of Swift solutions.
You'll collaborate across product, operations, and marketing to deliver integrated, customer-centric experiences while contributing to strategic industry initiatives.
This role offers a meaningful opportunity to influence cross-border payments transformation and support Swift's mission to move value securely and efficiently.
Manage and grow customer relationships with assigned financial institutions and market infrastructures Develop and execute customer account plans and support infrastructure initiatives Drive customer engagement and adoption of Swift products and strategic initiatives Serve as primary contact for assigned customers and ensure timely issue resolution Promote Swift's strategy and value proposition in meetings and industry events Collaborate with product, customer success, operations,



marketing and other teams Generate market intelligence and strategic insights to shape commercial strategy Support strategic industry initiatives including ISO ***** adoption and cross-border transformation Build knowledge of payments, market infrastructures, and Swift solutions to identify growth opportunities Foster knowledge sharing and teamwork to strengthen capabilities Proven experience (3 years minimum) as a Relationship Manager in payments/banking/financial industry Strong understanding of financial markets and payments business Excellent communication, negotiation, and interpersonal skills Ability to build and maintain client relationships based on trust and integrity Ability to discuss at strategic level Strong analytical and problem-solving skills Detail-oriented with excellent organizational abilities Proficiency in using CRM software and other relevant tools Knowledge of regulatory and compliance requirements in the industry
In this Role you will manage and grow strategic client relationships within Swift's payments and market infrastructures ecosystem.
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📌 Business Development - Commercial Manager (Milano)
🏢 Experteer Italy
📍 Milano