ph3Front Of House Manager – Anantara Palazzo Naiadi Rome Hotel /h3pApply for Front Of House Manager – Anantara Palazzo Naiadi Rome Hotel at Minor Hotels Europe Americas in Roma, LAZ, IT.
This full?time on?site position offers great opportunities for career growth.
Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.
/ph3Key Responsibilities /h3ulliLead, manage and develop all Front of House departments, ensuring a consistently exceptional guest experience.
/liliOversee daily operations across Front Office, Concierge and Guest Relations, ensuring service is intuitive, efficient and personalised.
/liliSupervise the Porters, Doormen and Courtesy Car teams, ensuring a polished and professional arrival and departure experience.
/liliAct as a visible and inspiring leader in the lobby and public areas, setting the tone for luxury hospitality at every moment.
/liliEnsure smooth communication and collaboration with Housekeeping, FB, Engineering, Security and all operational departments.
/liliDrive service excellence through coaching, training and performance management.
/liliHandle guest feedback, special requests and service recovery with confidence, empathy and discretion.
/liliMonitor departmental procedures, standards and compliance, ensuring flawless execution and attention to detail.
/liliSupport budgeting, scheduling, workforce planning and productivity across the Front of House function.
/liliChampion the hotel's luxury positioning and contribute to delivering the distinctive Anantara guest experience.
/li /ulh3Key Qualifications /h3ulliProven experience in a senior Front Office or Rooms Division leadership role within a luxury hotel environment.
/liliStrong understanding of high?end guest expectations and a personalised service culture.




/liliDemonstrated experience leading multi?skilled Front of House teams in a fast?paced, service?driven operation.
/liliNatural host with excellent interpersonal, organisational and problem?solving skills.
/liliStrong operational presence, ability to remain calm, composed and solutions?focused under pressure.
/liliCollaborative leadership style and passion for developing talent.
/liliExcellent command of English; additional languages will be considered a strong advantage.
/liliGenuine passion for luxury hospitality, guest engagement and creating memorable experiences.
/liliKnowledge of Thai culture will be valued.
/li /ulh3Why Choose Us /h3pThis role offers more than a departmental management position.
It is an opportunity to lead the first and last impression of one of Rome's most remarkable luxury hotels, to make a visible impact, and to grow within an internationally recognised luxury hospitality brand that invests in an elevated service culture and team member development.
/ph3Benefits /h3ulliWorldwide experience – diversity of 150 different nationalities.
/liliCareer development opportunities full of national and international challenges.
/liliWide range of training programmes to enhance your skills.
/liliWellbeing initiatives, including flexible working conditions.
/liliTeam member recognition programmes, including Memorable Dates.
/liliAbility to make a difference through our sustainability programme and volunteering initiatives.
/liliTeam member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
/liliSalary starting from €34K gross per year + MBO.
/li /ulpMinor Hotels Europe Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged.
We warmly welcome individuals from all backgrounds and abilities.
/p /p #J-*****-Ljbffr

📌 Front Of House Manager - Anantara Palazzo Naiadi Rome Hotel At Minor Hotels Europe & Americas (Lazio)
🏢 Minor Hotels Europe And Americas
📍 Lazio