ph3Position Specialist - Milano Profile /h3pAt Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively.
It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day.
Together, we belong to something beautiful.
Since its inception in **** in Limoges, France, and as part of the LVMH Group since ****, Sephora has been disrupting the prestige beauty retail industry.
Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
With 56,000 employees in 35 countries, including +2000 in Italy and 15,000 in Europe and Middle East, we connect customers and beauty brands within the world's most passionate beauty community.
With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.
/ppAs a Specialist, and a valued member of one of the Milano team, you will excel and enjoy this position if you are ready to actively handle the following missions: /pulliManaging and monitoring qualitative and quantitative KPIs (Recruitment, My Client, LoveMeter, Conversion Rate, Average ticket, Unit Per Ticket...) and Omnichannel services (Sephora+, Click collect, App download).
/liliMonitoring team performances (both personal and store KPIs) and define corrective actions.
/liliManaging the department team and its performances, developing team members skills and talents.
/liliEnsuring quality standards of its own department (makeup, skincare, fragrance, Sephora Collection).
/liliTraining on technical skills.
/liliResolving any disputes.
/liliDeveloping team working spirit and animate every member of the team to make them achieve their goals.




/liliInforming the team through briefing about the current results and the daily/monthly objectives.
/liliGuaranteeing the best Customer Journey ensuring guidelines respect.
/liliMonitoring and sharing daily results with Store Manager and all the team.
/liliEnsuring the respect of all the company procedures (regulations, safety procedures) and commercial policies (prices, promotions, communication).
/liliManaging performances of In Store services (internal, external) /liliOrganizing and planning the Booxi platform.
/liliDaily correspondence with Trade Communication Department to coordinate activities and happenings in store (events, masterclass and Digiclass).
/liliSupporting Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy.
/liliManaging the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
/li /ulpDo not hesitate to apply if you have: /pulliMinimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder), preferably within dynamic, multinational retail environments.
/liliKnowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
/liliBusiness and goals orientation.
/liliEnglish professional knowledge.
/liliRelationships management.
/liliAnalysis and reporting skills.
/li /ulh3Key Competencies for this Role /h3ulliCritical Thinking:



To approach situations with a global perspective, focusing on the most important aspects of problems by connecting different variables and factors.
/liliDrives Results: To effectively guide the completion of activities to achieve expected results.
/liliResilience: To ensure continuous performance even under stress or pressure, overcoming obstacles and learning from setbacks.
/liliCollaborate: Actively contribute to teamwork.
/liliExcellence Orientation: To prioritize tasks to be completed, making choices without sacrificing the appropriate level of excellence.
/liliPlanning Organization: Ability to organize the workday based on assigned tasks and priorities.
/li /ulh3How to be successful in the role and at Sephora /h3pBy staying results-oriented and proactive in this fast-paced and dynamic environment, you'll contribute to the success of Sephora.
/ppHere, you will find: /pulliCommunity: in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
/liliCulture of empowerment, learning growth: you will have the tools, space and opportunity to learn, innovate and lead.
/liliMeaningful Rewards: competitive tailored welfare offers, free beauty product gifts and access to discounts on Sephora products.
/liliWork that brings fulfillment: From delighting clients every day, to inspiring our industry at large, every action makes a difference.
/liliSephora Stands: positive social and environment impact activities organized by our "Sephora Stands" committee.
/li /ulpJoin us and belong to something beautiful.
At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.
/ppExperience Minimum 3 years /ppType Tempo pieno /ppFunction Vendita al dettaglio /p /p #J-*****-Ljbffr

📌 Specialist - Milano (Bardi)
🏢 Sephora
📍 Bardi