ppPosition Information Job Title: Workshop Service Technician /p pDepartment: Earthmoving European Service Station Reports to: Service Manager /p pWork Location: Hub-based at Regional Headquarters / Central Warehouse (e.g., Manchester, Rotterdam, Frankfurt, Bingen, Milan, Warsaw, Paris). /p h3Job Summary /h3 pAs the technical backbone of the regional service hub, the Workshop Service Technician ensures the highest quality standards for all equipment entering and leaving the facility. This role is strictly focused on technical excellence, responsible for executing Pre-Delivery Inspections (PDI), maintaining inventory machine health, performing in-shop heavy repairs, and executing factory modifications. While primarily based in the workshop or machine warehouse, this role also serves as a critical agile backup to the field service team during emergencies or staff shortages. /p h3Key Responsibilities /h3 ul liPre-Delivery Inspection (PDI) Machine Preparation /li liPDI Execution: Conduct comprehensive mechanical, hydraulic, and electrical inspections on all newly arrived machines based on strict factory checklists to ensure they are 100% defect-free before delivery to dealers or Top VIP accounts. /li liMachine Prep Assembly: Install optional attachments, configure software settings, and ensure the machine is thoroughly cleaned, washed, and cosmetically perfect before dispatch. /li liTransport Damage Handling: Identify, report, and expertly repair any damages that occurred during international shipping or local transport. /li liInventory Machine Maintenance /li liRoutine Yard Maintenance: Execute the scheduled maintenance program for all machines stored in the regional yard (e.g., periodic engine startups, battery charging, lubrication,



moving machines to prevent tire/seal degradation). /li liQuality Assurance: Ensure all inventory machines are kept in a "ready-to-sell" condition at all times, minimizing degradation caused by long-term storage in European weather conditions. /li liIn-Shop Heavy Repair Modifications /li liService Campaigns: Proactively execute mandatory factory modifications (Campaigns) and Technical Service Bulletins (PIPs/PSPs) on inventory machines before they are sold. /li liHeavy Overhauls: Handle highly complex repair jobs that cannot be performed in the field due to environmental or equipment constraints (e.g., major engine overhauls, hydraulic pump replacements requiring overhead workshop cranes). /li liEHS Compliance: Maintain a clean, organized, and safe workshop environment, strictly adhering to European EHS (Environment, Health, and Safety) standards, including proper waste oil disposal and tool calibration. /li liAgile Field Support Backup /li liCross-Support: Act as the emergency backup for Field Service Representatives (PSSRs) during their annual leave, training, or during periods of unusually high VIP breakdown volume. /li liEmergency Dispatch: When deployed to the field, utilize the regional Pool Fleet to diagnose and resolve equipment issues at customer sites, ensuring SLA commitments are met. /li /ul h3Qualifications Requirements /h3 h3Educational Background:



/h3 ul liAn Associate's degree, Diploma, or vocational certificate in mechanical engineering, heavy machinery repair, mechatronics, or a related field. /li /ul h3Work Experience: /h3 ul liAt least 3 years of hands-on experience in heavy equipment repair, preferably within a structured dealership or OEM workshop environment. /li liExperience with construction machinery (excavators, loaders) is highly preferred. /li /ul h3Skills Competencies /h3 ul liCore Technical Skills: Expert-level knowledge of diesel engines, heavy-duty hydraulics, and electrical systems. Proficient in using OEM diagnostic tools. /li liWorkshop Operations: Familiar with operating workshop overhead cranes, heavy lifting equipment, and basic welding/fabrication skills are a strong plus. /li liMobility: Valid standard driver's license (Class B) is required. Forklift operation certification is highly desirable. /li /ul h3Language Requirement /h3 ul liMandatory: Native or full professional proficiency in the official language of the country where the hub is located. /li liPreferred: Basic to intermediate English proficiency to read technical manuals, software interfaces, and communicate with headquarters support. /li /ul h3Personal Attributes /h3 ul liHighly detail-oriented with a strong commitment to quality control (crucial for PDI). /li liSafety-first mindset with strict adherence to workshop protocols. /li liTeam player who is flexible and willing to step into the field when the team needs backup. /li /ul h3Preferred qualifications /h3 ul liPrevious workshop experience with international construction machinery brands (e.g., Caterpillar, Volvo CE, Liebherr, Komatsu). /li /ul /p #J-18808-Ljbffr

📌 Service Technician (Bergamo)
🏢 Zoomlion Europe
📍 Bergamo