ppbShape the Future of a Rapidly Growing Business /b /p pIQVIATM is The Human Data Science CompanyTM, focused on using data and science to help healthcare clients find better solutions for their patients.
IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.
/p pbThe Patient-Centered Solutions team /b b(PCS) /b /p pThe PCS team leads the industry in the science of measuring the patient experience.
We combine scientific expertise, strategic insight, and operational excellence to design and execute rigorous patient-centered research that helps biopharmaceutical companies understand how patients experience disease and treatment.
Our work supports evidence generation strategies across clinical development, regulatory decision-making, market access, and commercialization.
/p pWithin PCS, our Clinical Project Management team is at the forefront of delivering in-trial interview (ITI) solutions and patient experience data (PED) studies embedded within global clinical development programs.
We partner closely with sponsors, scientific teams, and operational stakeholders to ensure patient perspectives are systematically captured and translated into meaningful evidence that informs drug development and healthcare decision?making.
/p pbWhy join?
/b /p ullipHelp shape how we deliver ITIs, one of the fastest?growing industry study types /p /lilipLead innovative in-trial interview and patient experience data studies conducted alongside global clinical programs.
/p /lilipWork directly with leading pharmaceutical and biotechnology clients on complex, high?profile development programs, serving as a senior strategic partner.
/p /lilipInfluence the future evolution of PCS operational delivery, capabilities, and service offerings.
/p /lilipDevelop your leadership skills while working alongside recognized experts in patient?centered research, clinical development, and evidence generation.
/p /lilipMake a difference for patients by helping ensure the patient voice is represented throughout the development of new medicines.
/p /li /ul pbResponsibilities /b /p pThe Clinical Project Management Director provides operational, strategic, and people leadership across a portfolio of patient experience studies, in?trial interview programs, and key customer accounts within Patient?Centered Solutions (PCS).
The role is accountable for successful study execution, financial performance, customer satisfaction, talent development, and organizational growth.
The Director serves as a senior strategic partner to clients, leads multidisciplinary global project teams, and directly manages Clinical Project Managers and/or other delivery leaders.
/p pThis role combines delivery excellence, customer relationship leadership, financial stewardship,



and people management to ensure the successful execution of complex global programs while building a high?performing and engaged team capable of supporting the continued growth of the PCS business.
/p pYou will: /p ullipDirect the delivery of complex patient experience studies, in?trial interview programs, and related evidence?generation initiatives.
/p /lilipLead strategic planning and operational execution across large studies, programs, portfolios, and customer accounts.
/p /lilipServe as the executive operational sponsor and senior relationship lead for assigned client accounts.
/p /lilipBuild and maintain trusted relationships with sponsor stakeholders and key client decision?makers.
/p /lilipLead senior?level customer discussions regarding delivery strategy, risks, performance, and growth opportunities.
/p /lilipOversee development and execution of integrated study and portfolio management plans.
/p /lilipMonitor project performance, financial health, budgets, timelines, resource allocation, and delivery quality.
/p /lilipDrive operational consistency, quality, and best practices across projects, programs, and accounts.
/p /lilipProactively identify, manage, and resolve strategic risks, issues, and client escalations.
/p /lilipIdentify opportunities for process improvement, innovation, and operational efficiency.
/p /lilipSupport account growth through scope expansion, change orders, and identification of follow?on opportunities.
/p /lilipContribute to proposals, pricing strategy, RFP responses, and bid defence presentations.
/p /lilipLead, coach, and develop Clinical Project Managers and other assigned delivery staff.
/p /lilipConduct performance reviews, provide ongoing feedback, and address performance concerns when needed.
/p /lilipDevelop individual development plans and support career progression and succession planning for team members.
/p /lilipEnsure appropriate training, mentoring, and capability development across the project management organization.
/p /lilipRecruit, develop, and retain high?performing talent to support business growth and delivery excellence.
/p /lilipPartner with leadership on workforce planning, resource forecasting, and organizational capability needs.
/p /lilipEnsure compliance with applicable regulations, GCP, SOPs, quality standards, and risk management processes.
/p /lilipChampion cross?functional initiatives and contribute to the continued growth and maturation of the PCS delivery organization.
/p /li /ul pbEssential experience, skills and education required /b /p ullipAdvanced degree in life sciences, public health, psychology, epidemiology, health economics, healthcare research, or a related discipline preferred.




/p /lilipSignificant experience in clinical research, project leadership, patient?centered research, clinical operations, or related healthcare disciplines.
/p /lilipExtensive experience managing complex global studies, programs, or client portfolios.
/p /lilipStrong understanding of clinical trial delivery, including applicable regulatory requirements and Good Clinical Practice (GCP).
/p /lilipKnowledge of patient experience data, patient?centered research methodologies, and/or in?trial interview studies is ideal.
/p /lilipExperience supporting business development activities including proposals, pricing discussions, and bid defenses.
/p /lilipDemonstrated ability to lead multidisciplinary and international teams.
/p /lilipStrong financial acumen and experience managing project profitability and contractual obligations.
/p /lilipExcellent written and verbal communication skills, including presentations to executive and client audiences.
/p /lilipStrong analytical, strategic thinking, problem?solving, and decision?making capabilities.
/p /lilipOutstanding interpersonal skills and the ability to build effective relationships with clients, colleagues, and senior stakeholders.
/p /lilipAbility to thrive in a fast?paced environment while managing multiple priorities and competing demands.
/p /li /ul pIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
Learn more at /p pIQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud.
All information and credentials submitted in your application must be truthful and complete.
Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.
We appreciate your honesty and professionalism.
/p pIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries.
We create connections that accelerate the development and commercialization of innovative medical treatments.
Everything we do is part of a journey to improve patient outcomes and population health worldwide.
/p pTo get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact.
No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere.
Thank you for your interest in growing your career with us.
/p pEEO Minorities/Females/Protected Veterans/Disabled /p /p #J-*****-Ljbffr

📌 Clinical Project Management Director – Patient-Centered Solutions (Multiple Locations) (Milano)
🏢 Iqvia
📍 Milano