ph3Job Description /h3 h3Are You Ready to Make It Happen at Mondel?z International?
/h3 h3Join our Mission to Lead the Future of Snacking.
Make It Uniquely Yours.
/h3 h3This is a 21- month secondment/fixed term opportunity.
/h3 pThe Change Readiness Lead is the senior change leader on the program responsible for defining and driving the program's change strategy, readiness approach, governance, and delivery standards to ensure a consistent, high-quality, and business-focused change experience across functions and business units.
/p pReporting directly to the Program Change Director, the Change Readiness Lead owns the quality, consistency, and rigour of functional change outputs, establishes and governs the Program readiness framework and criteria, standardises key capability interventions such as the Key User journey, and manages the day-to-day delivery, tracking, and governance of the integrated change plan.
/p h3How you will contribute /h3 ul libChange Strategy Approach: /b Define and own the Program Change Management Strategy, business engagement approach, and operating model — and establish the methodology, templates, and toolkits used by all Functional and BU Change Leads.
/li libReadiness Framework Governance: /b Define go-live gate criteria and the readiness assessment approach; consolidate readiness inputs from all FCLs and BCLs into a Program-level view; chair readiness forums and report status to the Program Change Director.
/li libCIA Quality Assurance: /b Own the QA process for all Change Impact Assessments and key change deliverables — reviewing for rigour, completeness, and consistency, and providing structured feedback before materials are used in governance or shared with stakeholders.
/li libKey User Journey Standardisation: /b Define and standardise the end-to-end Key User Learning Journey across functions and BUs; set measurable go/no-go criteria for Key User readiness and monitor Program-wide completion and confidence.
/li libChange Plan Management: /b Own the Program-wide Change Plan, manage cross-workstream dependencies, run the change team's operating rhythm, and produce consolidated change status reports to the Program Change Director.
/li libRisk Issue Management: /b Own the Program-level change risk and issues log — ensuring owners and mitigations are assigned and escalating systemic risks with root cause analysis and proposed interventions.
/li libTeam Leadership: /b Directly lead, manage, and develop the Functional Change Lead team; hold BU Change Leads to Program standards through governance and QA; collaborate as a peer with the Training Lead and Communications Lead.
/li libProgram Representation: /b Represent change and readiness at design authority, Program leadership forums, and steering committee; act as deputy to the Program Change Director when required.
/li libCapability Building: /b Build lasting organisational change capability — develop frameworks and standards that outlast the Program and leave the organisation better equipped to manage change independently.
/li /ul h3What you will bring /h3 pA desire to drive your future and accelerate your career and the following experience and knowledge: /p ul libExperience:



/b 8–10 years' progressive experience in change management or business transformation at senior leadership level, with a proven track record leading change on large-scale ERP, CRM, or comparable enterprise transformation Programs.
/li libStrategic Acumen: /b Demonstrated ability to design and own a Program-level change strategy — not just execute within one defined by others — and translate strategic objectives into an actionable, governed delivery plan.
/li libLeadership Presence: /b Confidence to lead, challenge, and align senior stakeholders at Program Director, C-suite, and steering committee level; proven people leadership of a change team.
/li libQuality Rigour: /b Demonstrable experience quality-assuring change deliverables (CIAs, Personas, Change Action Plans) and coaching others to improve quality; able to define and defend a high standard.
/li libReadiness Governance: /b Experience defining and governing a Program readiness framework including assessment criteria, scoring methodology, and go-live gate standards across multiple functions or business units.
/li libAnalytics Reporting: /b Ability to consolidate data from multiple change workstreams into clear, governance-ready dashboards and status reports for senior leadership and steering committee audiences.
/li libCommunication: /b Excellent written and verbal communication skills; able to translate change complexity into clear, authoritative, and audience-appropriate messaging.
/li liTools Systems: Proficiency in Program management tools (MS Project, Smartsheet, Jira) and collaboration platforms (SharePoint, Teams, Confluence).
/li libHandling complexity: /b Comfortable working in a matrixed environment across multiple functions and business units, managing ambiguity and competing priorities at Program pace.
/li libSystem implementation exposure: /b Familiarity with the specific platform being implemented (e.g. SAP, Oracle, Salesforce) and the change challenges it presents is highly preferred.
/li /ul h3More about this role /h3 h3This is a 21- month secondment/fixed term opportunity.
/h3 h3What you need to know about this position: /h3 ul liThis role sits at the heart of the Change Management function and is the senior change leadership role on the program, reporting directly to the Program Change Director.
/li liWe are looking for someone who combines strategic thinking with operational discipline — able to set direction and standards for the team, while also rolling up their sleeves to keep the Program on track at pace.
/li liThe role provides direct leadership to Functional Change Leads and ensures consistent execution across BU Change Leads through governance, standards, and quality assurance.
/li liThe candidate will thrive in a fast-paced environment with shifting priorities,



bringing order to complexity while maintaining strategic focus and team momentum.
/li /ul h3Education / Certifications: /h3 ul liBachelor's degree in business, Management, Organisational Psychology, or a related discipline.
/li liPractical working knowledge of a recognised change management methodology (Prosci ADKAR, APMG, Kotter, or equivalent).
/li liProsci, APMG, or CCMP certification preferred.
/li liProgram or project management qualification (MSP, PMP, PRINCE2) advantageous.
/li liCoaching qualification (ILM, ICF) advantageous given the people leadership dimension of the role.
/li /ul h3Job specific requirements: /h3 ul liProven track record of cross-functional leadership on large-scale transformation programs.
/li liSenior change management experience including strategy ownership, QA, and readiness governance.
/li liStrong program-level planning and risk management capability.
/li liSystem implementation experience (SAP, O9, Oracle, Salesforce, or equivalent) highly preferred.
/li /ul h3Travel requirements: /h3 ul liYes, but limited (20%) /li /ul h3Work schedule: /h3 ul liHybrid — with on-site presence expectations commensurate with Program phase and governance cadence.
/li /ul h3Relocation Support Available?
/h3 pNo Relocation support available /p pbOur people make all the difference in our succes /b /p pMondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
/p pMondelez Global LLC is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.
Applicants who require accommodation to participate in the job application process may contact for assistance.
/p pAt Mondel?z International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way.
That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.
/p pWe have a rich portfolio of strong brands – both global and local.
Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.
We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum /p pOur 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world.
They are energized for growth and critical to us living our purpose and values.
We are a diverse community that can make things happen, and happen fast.
/p pJoin us and Make It An Opportunity!
/p /p #J-*****-Ljbffr

📌 Change Readiness Lead (Milano)
🏢 Mondelez International
📍 Milano