As the Regional Practice Lead, Business Applications, you are responsible for running Italy’s Business Applications business. This role owns the strategy for both ERP and CRM across Business Applications, and ensures the regional Practice has the right capabilities to seize market advantage, It is also responsible for: driving business growth, supporting sales development and conversion, solutioning and delivery, and practice strategy, in addition to people, capability, and community development.
Take your next step with Avanade:
The Business Applications Practice covers the customer journey end-to-end and helps deliver business process transformation, from customer experience to acquisition and fulfilment, across industries. The Regional Practice Lead is accountable for ensuring the regional practice has the right capabilities, skillsets, and certifications required to deliver client work both today and tomorrow, in alignment with our Global and Regional Business Applications Client Solutions strategy. Additionally,
the Regional Practice Lead will create a community with common objectives, build culture, and ensure the employee value proposition is brought to life regionally.
What you’ll do:
Practice Leadership and Growth
- Define, align (with local Business Applications Client Solutions team and Practices leadership), implement, and evolve region practice strategy to ensure the region has market leading capabilities.
- Region strategy and planning drives area and global strategy and planning.
- Manage region (and country where applicable) practice team in line with agreed plans
- Deliver on pre-agreed KPIs including (but not limited to) Employee Engagement/Satisfaction, Client Satisfaction, Sales, Revenues, Chargeability, CCI etc
- Incorporate global/area practice priorities into regional practice priorities, cascade to region practice team members and provide feedback loop upwards to global
- Manage and assess performance of regional practice members
- Build
📌 Regional Business Applications Lead (Roma)
🏢 Avanade
📍 Roma