Questa posizione è in Gi Group.

Riassunto dell’opportunità da parte della Joinrs AI : Grafton seleziona un Customer Service Credit Specialist . La risorsa si occuperà della gestione delle attività legate ai pagamenti per tutti i clienti, tra cui il monitoraggio dei flussi di pagamento, le attività di recupero crediti e il monitoraggio dei processi anti-frode. Si richiedono una laurea triennale , almeno 2 anni di esperienza nel customer service, conoscenza di MS Office/MS Dynamics e della lingua inglese. Si offre un contratto a tempo indeterminato, una RAL di circa 30.000€ , ticket ristorante da 12€, welfare , premio trimestrali e 8 giorni di smart working al mese.

Il processo di selezione sarà interamente gestito da Gi Group.
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Are you experienced in the banking or insurance sector and looking for a new opportunity?
Do you want to work in a dynamic environment where professionalism and innovation meet?
We might have the right opportunity for you

Grafton Banking&Insurance; is a team dedicated to enhancing the experience, skills, and potential of candidates in the banking,



financial, and insurance fields. We are a team of passionate professionals who work to guide our candidates towards roles and company environments that are most consistent with their skills and expectations.

For a leading client company in the insurance sector, we are selecting a:
Customer Service Credit Specialist

The resource will manage payment-related activities for all our clients, specifically:
What will you be responsible for?
- Monitoring payment flows
- Managing bank account changes and SEPA mandates
- Carrying out credit recovery activities (cash collection)
- Issuing credit notes
- In compliance with internal policies, managing credit limit overruns and executing customer blocks
- Economic-financial evaluation of medium and large prospects
- Monitoring the deterioration of customer ratings
- Maintenance/updating of economic and financial data
- Monitoring the anti-fraud process

What

📌 Customer Service Credit Specialist (Italia)
🏢 Joinrs
📍 Italia