Overview
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
Responsibilities
YOUR MISSION: As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participate in the daily boutique operations.
Sales Achievements
Ensure a unique and exceptional client experience during a sale
Master the steps of a sale (welcome, discover and understand, convince, close and develop)
Adapt according to client(s) needs and motivations
Strive to always improve and surprise the client(s)
Deal with ease during negotiations and objections
Transmit the passion and values of the Maison




Act as the privileged contact for the client(s) in case of After Sales
Meet individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
Cultivate strong client relationships and develop client loyalty
Efficiently develop the client portfolio
Execute targeted CRM actions
Participate in client events and act as an Ambassador of the Maison
Daily Boutique Operations
Respect all brand and boutique policies and procedures
Participate in inventories
Participate in the set up and breakdowns at opening and closing of the boutique
Participate in the implementation of Visual Merchandising guidelines
Assist with special projects when requested

Experience & Qualifications
We are looking for candidates with previous experience in the hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well as strong attention to detail and cust

📌 Associate Seller (Italia)
🏢 IT05 Richemont Italia
📍 Italia