About Ops Hub

Multilingual B2B & Online Reputation Agent (Level 3)

Remote – EU timezones preferred
Full-time – Freelance contract
Start: Early October 2025

Role Overview

We are looking for Level 3 agents to handle a dual role:

- B2B outbound calls → book meetings with professional clients and manage calendars for our B2B team.

- Online Reputation (e-rep) → manage outbound calls with customers, negotiate removal or revision of negative reviews, and strengthen brand reputation across review platforms (Trustpilot, Google, FB, etc.).

This is a full ownership role, requiring autonomy, professionalism, and strong communication skills.

Job description

Key Responsibilities

- Make outbound calls to prospects (B2B) to book qualified meetings.

- Manage e-reputation by contacting clients and negotiating resolution of negative reviews.

- Write and post clear,



professional responses across review and social platforms.

- Maintain daily activity tracking, reporting, and KPIs.

- Deliver consistent volume and quality, with a focus on persuasive communication.

Profile

Profile Requirements

- Level 3 agent: autonomous, professional, proactive.

- Experience in sales, B2B outbound, or online reputation management.

- Multilingual (English + Italian/Spanish/French preferred).

- Comfortable with outbound calls and persuasive negotiation.

- Ability to handle both B2B and customer-facing conversations with professionalism.

- Strong written and verbal skills.

- Performance-based premio (no cap) linked to activity volume & KPIs.

📌 MultilingualB & Online Reputation Agent (Level 3) (Italia)
🏢 Ops Hub
📍 Italia