Air Logistics Operational Care Specialist
Specialista Senior / Project Manager
In this Freight Forwarding role at Kuehne+Nagel you help move goods reliably and on time, supporting customer promises. You work with cross-functional teams to coordinate shipments, monitor performance, and resolve deviations to keep operations smooth. You’ll contribute to process improvements and ensure compliant, efficient handling across air logistics workflows. This role offers international exposure, growth opportunities, and a chance to impact everyday moments worldwide. You’ll be at the heart of transforming logistics delivery into tangible value for customers.
- safe and stable environment
- professional growth and development opportunities
- international exposure
- teamwork-focused culture
- balanced, flexible work environment
- Manage operational activities with reliability and on-time delivery while minimizing overdue tasks
- Follow the defined communication concept with stakeholders for effective updates
- Monitor shipments and deviations,



providing timely visibility across internal systems including financial data
- Review instructions for regulatory, routing, tracking, or rate discrepancies and resolve conflicts
- Report problems or disputes to the direct supervisor promptly
- Collaborate with partners, gateway, warehouse, customs, and external parties as needed
- Monitor carrier performance and escalat when commitments are not met
- Participate in identifying and implementing process improvements
- Assist Sales and Customer Care in account implementation and smooth sales-to-operations transition
- At least one year of experience in a similar role
- Excellent communication and organizational skills with internal and external stakeholders
- Knowledge of air logistics and its industry guidelines
- IATA DRG certification is an advantage
- Adaptable and able to work in a dynamic environment

In this Freight Forwarding role at Kuehne+Nagel you help move goods reliably and on tim

📌 Air Logistics Operational Care Specialist (Lonate Pozzolo)
🏢 Experteer Italy
📍 Lonate Pozzolo