A fast-growing AI company that's genuinely cracked the e-commerce chatbot problem is looking for a Integration Engineer (not customer facing) to own the technical delivery of their AI-powered customer service platform. You'll be the bridge between cutting-edge LLM tooling and real-world e-commerce operations - designing integrations, building automations, and continuously raising the bar on what AI agents can resolve autonomously. If you're an engineer who thinks in workflows, loves applied AI, and wants to see the direct impact of your work on customers at scale, this is the role. Company Culture Autonomous by default - each person operates with genuine ownership, and the magic happens when those pieces connect Passionate and curious people who believe in what they're building - overachieving because they care, not because they're told to AI-first in everything, including internally - you're expected to use AI to automate your own work,



not just the customer's No bureaucracy or red tape getting in the way of doing good work Close-knit team with strong cross-functional collaboration between Engineering, Product, and Customer Success What's on Offer €50,000 + 5% commission/premio 25 days holiday Monthly fitness stipend of $210 (Lifestyle Wallet) from day one Ongoing mental health support platform subscription Paid AI tooling subscription - because using the best tools matters Learning budget for courses, books, conferences, and certifications What You'll Be Doing Translating complex business requirements into scalable technical solutions on the platform - workflows, AI agents, integrations, and automation logic Designing and implementing APIs and third-party integrations across OMS, carriers, and helpdesk platforms Prompting, tuning, and evaluating LLM-powered components including classifications, extractions, guardrails, and generative replies Leading new use case implementation projects end-to-end, ensuring high-quality launches with measurable automation impact Tro

📌 Solutions engineer (Torino)
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📍 Torino