Wondering what's within Beckman Coulter Diagnostics ? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges. The Manager, Customer Service , WITS (f/m/d) will have responsibility to lead and oversee one (Team 1)



of the regional Workflow & IT Solutions EMEA Customer Service teams in the EMEA Region delivering end‐to‐end complex solution installations and transition to the customer Go-Live ensuring no disruption in the customer satisfaction. The successful candidate must demonstrate strong leadership skills, communication, problem solving and process improvement capabilities in a commercial environment. In this role, you will have the opportunity to: Lead, mentor, and develop a team of Specialists across Hardware, Application Workflow, and Clinical IT domains for seamless integration of all solution components.. Plan and monitor resource allocation and workload distribution to ensure efficient execution of multiple parallel installations and support, mitigating risks and resolving issues. Drive customer satisfaction by guaranteeing a smooth installation experience and effective Go-Live. Develop and maintain installation processes, documentation, and best practices to ensure consistency and operational excellence. Track performance metri

📌 Manager automation (Milano)
🏢 Beckman Coulter Diagnostics
📍 Milano