Experteer Italy is seeking a Business/Technical Analyst to shape the knowledge foundation and its integrations for AI-powered customer care. You will translate business needs into technical requirements and collaborate with cross-brand teams to improve data flows and knowledge workflows.
You will define content models, map information across systems and drive tests, validation and iterative improvements in a diverse, ESG-conscious digital services group.
📌 Knowledge Architect (Firenze)
🏢 Experteer Italy
📍 Firenze
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