Are you a relationship-oriented sales professional passionate about helping restaurants grow and succeed?
We are seeking an Account Manager (Field Based) to manage and expand restaurant partnerships across the Tuscany region.
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In this hybrid role, you will work directly with restaurant and grocery partners to drive commercial growth, increase customer satisfaction, improve operational efficiency, and maximize performance on the platform.As a trusted advisor and business partner, you will play a key role in helping partners grow their businesses while contributing to the continued expansion of Just Eat Takeaway's marketplace presence.Key ResponsibilitiesAccount Management & Partner GrowthManage and grow a portfolio of restaurant and grocery partners across the Tuscany region.Build strong, long-term relationships with restaurant owners and decision-makers.Develop strategic account plans focused on revenue growth and partner success.Conduct regular face-to-face partner visits to strengthen engagement and performance.Business Development & Revenue OptimizationHelp partners increase order volumes and improve business performance.Identify opportunities to:Increase Average Order Value (AOV)Improve Marketplace VisibilityDrive Customer AcquisitionIncrease Repeat OrdersRecommend promotional, operational, and commercial strategies to support growth.Monitor account performance and implement improvement initiatives.Partner Onboarding & ActivationSupport new restaurant partners through the onboarding process.Ensure partners are successfully activated and optimized on the platform.Educate partners on platform tools, programs,



and best practices.Accelerate time-to-value and early performance success for new accounts.Customer Success & Business ConsultingAct as a trusted advisor for restaurant partners.Analyze operational and commercial challenges.Recommend tailored solutions to enhance:Customer ExperienceOperational EfficiencyProfitabilityOrder GrowthShare best practices that drive sustainable business success.Relationship Building & Stakeholder ManagementBuild trusted relationships with restaurant operators and key stakeholders.Maintain high levels of partner satisfaction and engagement.Resolve concerns and support account retention efforts.Act as the voice of partners internally by sharing market insights and customer feedback.Territory ManagementEffectively manage a field-based territory covering Tuscany.Plan and organize partner visits to maximize productivity.Prioritize accounts based on growth opportunity and business impact.Maintain accurate records of account activity and performance.Cross-Functional CollaborationPartner with internal teams including:CommercialMarketingOperationsCustomer ServiceProduct TeamsCoordinate initiatives that support partner growth.Contribute to regional business objectives and expansion strategies.QualificationsRequired ExperienceAccount ManagementBusiness DevelopmentCustomer SuccessField SalesDemonstrated success achieving sales or account growth targets.Relationship ManagementAccount ManagementCustomer Relationship BuildingStakeholder EngagementPartner DevelopmentRevenue GrowthBusiness DevelopmentCommercial NegotiationCustomer RetentionCommunicationPresentation SkillsVerbal CommunicationInfluencing & Relationship BuildingOrganizationTerritory PlanningTime ManagementMultitaskingAttention to DetailAdditional RequirementsRequiredFull, clean manual driving license.Ability to travel regularly throughout Tuscany.Comfortable working independently in a field-based role.Preferred CharacteristicsEntrepreneurial and proactive approach.Strong learning agility and adaptability.Passion for helping local businesses succeed.
xysqume Ability to thrive in a fast-paced, dynamic environment.
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📌 Account Manager (Firenze)
🏢 SoTalent
📍 Firenze