ph3Automotive Technical Delegate / Flying Doctor /h3pIn this role, you will serve as the escalation expert for complex vehicle issues, supporting dealerships and repairers on-site and remotely.
You will diagnose electrical, electronic, and drivability faults to enable first-time-right repairs, leveraging OEM tools and technical documentation.
You'll document findings clearly, coach technicians, and contribute to continuous improvement by feeding back recurring issues.
This position fits within MSX's mission to transform client operations through tech-enabled, sustainable solutions and cross-functional collaboration.
/pulliSupport dealerships and repairers on-site and remotely /liliDiagnose and resolve complex electrical, electronic, and drivability faults /liliUse OEM tools (wiTECH, DiagBOX) for diagnostics, flashing,



and parameterization /liliIdentify root causes using wiring diagrams and technical documentation /liliSupport both individual cases and wider technical issues across fleets /liliCreate clear technical reports and case updates /liliCoach technicians and provide hands-on guidance /liliFeed recurring issues into continuous improvement /liliStrong experience in automotive diagnostics / technical support / workshop or field service /liliProven ability to fix complex electrical/electronic faults /liliHands-on use of OEM diagnostic tools /liliConfidence reading wiring diagrams and technical documentation /liliExperience working with workshops, engineering, or technical teams /liliAbility to support and guide technicians /liliPreferred: field-based or multi-site support, multi-brand exposure with OEM/importer technical support background /li /ulpIn this role, you will serve as the escalation expert for complex vehicle issues, supporting dealerships and repairers on-site and remotely.
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📌 Automotive Technical Delegate / Flying Doctor (Milano)
🏢 Experteer Italy
📍 Milano