pteam.blue is seeking a Business/Technical Analyst, Digital Channels to define requirements and customer journeys for AI-powered email and chat care across brands.
You will translate business needs into clear channel requirements, conversation flows and processes that ensure digital interactions are accurate, efficient and on-brand.
/ppThis hybrid role near one of our European offices requires strong analytical, documentation and stakeholder management skills, with collaboration across product, AI /p #J-*****-Ljbffr
📌 Ai Customer Care Channel Analyst | Hybrid Biz/Tech (Firenze)
🏢 Team.Blue
📍 Firenze
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