ph3POSITION OBJECTIVE /h3pThe Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability.
We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
/ph3FUNCTIONAL RESPONSIBILITIES /h3h3Performance Culture /h3ulliAnalyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
/liliEstablishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
/liliControls payroll and supply budget.
/liliPerforms and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
/liliPerforms all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
/liliEnsures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
/liliAdministers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
/liliEnsures visual presentation, organization, and facility maintenance are representative of the Brand.
/liliDevelops a high performance culture, motivating sales team to meet assigned sales and productivity goals.




/liliTrains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
/liliTrains, coaches and assists with locate fulfillment and selling.
/li /ulh3Building High Performing Teams /h3ulliMotivates and inspires store team, developing a shared vision while modeling core values.
/liliPromotes an inclusive, collaborative approach to problem solving.
/liliCommunicates with store teams and Store Manager to effectively lead positive change.
/liliSeeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
/li /ulh3Customer Experience /h3ulliModels, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
/liliModels sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
/liliEnsures prompt resolution of customer concerns.
/liliEnsures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
/liliEnsures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
/li /ulh3Talent /h3ulliAssists in recruiting, hiring and developing a high performing team.
/liliSupports, implements, and provides follow-up for all training programs, seminars, etc.
/liliAssesses and coaches store team on performance.
/liliIn partnership with the SM,



resolves human resources issues in a timely and effective manner.
/liliDrives associate and team engagement by recognizing and rewarding employees for outstanding performance.
/liliEnsures that store team adheres to all employment practices and policies.
/li /ulpOther duties as assigned.This position may be found in multiple brands.
Some duties may vary from brand to brand.
/ph3QUALIFICATIONS /h3ulliHigh School diploma or equivalent /lili2+ years of retail management experience preferred /liliMust be 18 years of age or older /liliExcellent communication, verbal, and written skills /liliAble to learn or adapt to technology provided by the company /liliProven excellent customer service skills with statistical track record in all areas of sales and leadership /liliStrong organizational skills and ability to multi-task in a fast-paced environment /liliStrong leadership qualities, training and team building skills /liliKnowledge of administrative aspects of store operations /liliAble to communicate with customers and staff /liliRegular attendance is essential to this position to ensure adequate coverage to meet company objectives.
/liliAbility to work a flexible work schedule, including nights, weekends, and holidays is required /li /ulh3PHYSICAL REQUIREMENTS /h3ulliConstant Walking/Standing- ******% of 8-hour shift /liliOccasional Lifting up to 50 lbs.
- 1-33% of 8-hour shift /liliFrequent Climbing- 34%-66% of 8-hour shift /li /ulp Fifth AveChico's FAS, Inc. is an equal opportunity employer.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
/p /p #J-*****-Ljbffr

📌 Assistant Store Manager - White House Black Market (Napoli)
🏢 Chico's FAS, Inc. - Retail
📍 Napoli