Job Summary
Massimizzi le sue possibilità di successo assicurandosi che il suo CV e le sue competenze corrispondano ai requisiti di questa posizione.

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- To provide business operations support to Vehicle Finance team

- Assist customers (Retail & Corporate) with necessary documents & provide after sales services.

- Update deal additional information (DIM) in core banking system & arrange the file sent to archive after complete the payment & all necessary updating.

- Maintain quality and compliance management

- As a backup for all operational work & customer services issues.

Key Accountabilities

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- Customer service & interactions.

- DIM update, Archiving & all VF Ops related assigned tasks.

- Daily business activity (Amendment /Blocking Release/ Insurance/Postponement / early settlement/ obligation letter / plate number change letter).

- Compliance to Vehicle Release process & procedures (Corporate & Retail).

- Preparing IPG for corporate customers.

- Ensure full adherence to bank policy,



procedure & SOP.

- Ensure professional and ethical standards are maintained at all levels.

- Handle internal & external queries in timely & efficient manner and maintain excellent working relations with all business partners / units.

- Ensure the strict implementation of policies, instructions & circulars related to all procedures, products and services of the bank. xysqume

- Any other departmental job delegations.

Other Accountabilities
Key Interactions
Competencies

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- Customer Service Orientation

- Concern for Quality

- Team player

- Change Orientation

Skills

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- Customer Service Orientation

- Bank Operations

- Teamwork

- Change Management

- Numerical skills

Education

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- Bachelor’s Degree, preferably in business administration, finance, economics or a related subject

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