We are looking for a Telesales Co-ordinator who will identify high-quality potential customers from given lists and keep relationship and contacts with the assigned customers in order to identify sales opportunity.

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Responsibilities

Key resposibilities:

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- Identify high-quality potential customers from given lists and keep relationship and contacts with the assigned customers in order to identify sales opportunity.

- Presentation of products (e.g. consumables) and services on the phone.

- Customer data administration in the CRM and/or other sales related tools.

- Develop and support business growth in the small and medium companies’ market.

Qualifications

Skills required:

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- Telephone sales techniques (outbound and inbound).

- Lead generation and prospect qualification skills.

- Knowledge of CRM systems (e.g. Salesforce).

- Ability to manage and update customer databases.





- Negotiation and closing techniques Basic knowledge of products/services (e.g. consumables) and ability to present them effectively.

- Ability to analyze sales KPIs and monitor performance.

- Familiarity with digital and communication tools (email, VoIP, sales tracking tools).

Soft Skills

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- Excellent communication and active listening skills.

- Results-oriented mindset with a strong focus on achieving targets.

- Persuasion and problem-solving skills.

- Proactivity and initiative.

- Time management and organizational skills.

- Resilience and ability to handle rejection/objections.

- Teamwork attitude. xysqume

- Flexibility and adaptability.

Canon Core Competencies

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- Focus on the customer

- Plan & organise effectively

- Communicate effectively

- Drive for results

- Apply business acumen

- Negotiate & influence

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📌 Telesales Co-ordinator (Milano)
🏢 Canon Emea
📍 Milano