Job Category: Customer Success

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Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering businesses and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.
The CSG Senior Account PartnerThe CSG Senior Account Partner is a passionate and strategic sales leader. This person will sell the full portfolio of Success Cloud offerings to designated accounts.
The AP must be a strategic problem solver with enterprise, commercial,



and cross-functional skills, demonstrate high energy, and have strong sales management experience.
The AP will earn the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment.
This individual will be encouraged to understand and handle our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients.
The primary measurement of success for this role will be YOY growth in overall services bookings and revenue.
Responsibilities
- Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader
- Use industry expertise and business sense to understand a customer's motivation, business drivers, strategic goals

📌 Sr Account Partner (Roma)
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📍 Roma