Your tasks Coordination and management of all customers technical support activities with the following tasks: - Advice on choosing the product, based on the customer's needs
- Analysis of data and requirements required by the market.
- Activities for the development of potential technical specifications, in relation to the pricing and contractual requirements required and/or foreseen by the market.
- Management and interpretation of the requirements requested by customers, to understand and anticipate their needs.
- Identification and resolution of complaints received from the market, recommending corrective actions to prevent them from occurring in the future.
- Management of internal alignment activities between the technical requirements required by the market with the technical specifications of the products.
- Constant updating on the products offered by competitors and related business intelligence activities.
- Coordination of prototyping activities,



in relation to the times and requests imposed by customers.
- Management of the allocation of approved exempted material **Profile**:
Technical specialization (Engineering, Chemistry, etc.) Minimum 5-7 years of experience in a similar role Origin from similar industrial realities is preferential **Offer**:
Analysis skills Effective communication skills Ability to interface with different functions and at different organizational levels Problem solving About us Continental Coates Systems Italy SpA is a company leader in the world of printing blankets. We produce and sell rubber solutions *** **Keyfacts**: Job ID
**REF51037L** Location
**Dresano** Leadership level
**Leading Self** Job flexibility
**Onsite Job**
- Legal Entity
- **Continental Coated Systems Italy S.p.A.

📌 Technical Service Leader (Dresano)
🏢 Continental
📍 Dresano