**Job ID**: 267800 **Date posted**: 09/12/2024 **What you'll need to have**
- Retail/home furnishing/supply chain/customer service experience and interest
- Experience in working in a matrix organisation and ability to act within the global framework in order to achieve local/market/organisation goals
- Analytical capability to enable translation of business and customer needs into development initiatives
- Successfully lead projects or processes on country/market/national level
- Collaborative mind-set: good in building relationships across the organisation and having influence and personal impact by using good communication and negotiation skills.
- Ability to act within the global framework in order to achieve local/market/organisation goals
- Ability to identify need and drive change within the organisation acting in multi
- cultural, interdependent and matrix environments
- Proven successful leadership in delivering both business result and people development
- Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problem
- solving experience
- Preferable 2 - 4 years working experience in leading position in distribution, retail, logistics or similar.
- Fluent in English and Italian written and verbal
- University degree (Economics, Logistics,



Supply Chain Management) or proven performance in logistics/commercial/supply chain management **What you'll be doing day to day**
- Accountable for development, coordination, support and securing a common approach for all WMS related tasks and responsibilities
- Accountable for defining and follow up the action plan to reach global/local WMS goals
- Accountable for follow up and benchmark the WMS KPIs (Service Level Agreement)
- Accountable for System deployments (implementation of system developments and set-up in agreement with operations)
- Accountable for providing support to operations on system set-up and system usage
- Responsible to implement and coordinate level 0 support (WMS Super User) for WMS systems and secure resources for WMS related forums
- Coordination of critical WMS related issues with service owner or IT Service Desk
- Responsible to provide the input for the WMS budget process
- Secure the support for global development projects, support the group and market and unit BP activities
- Accountable for developing the needed competencies within WMS Superusers to secure success through the development and implementation of training programs at all our Logistics units

📌 Warehouse Management System Coordinator (Piacenza)
🏢 Ikea
📍 Piacenza