ABB E-Mobility is building a standalone IT organization to support manufacturing, R&D;, and commercial operations across Europe and the US. We are looking for a hands-on, highly versatile IT Systems Engineer who will act as the primary IT presence at our San Giovanni Valdarno site.

This is a broad, high-impact role for someone who enjoys variety, ownership, and visibility. You will work across endpoints, infrastructure, networking, automation, and executive support, often in the same week. The role requires strong technical competence, excellent judgment, and the professionalism to operate confidently in executive-facing environments.

This role reports to the Head of IT Infrastructure.

In This Role Your Main Accountabilities Will Be

Provide Tier 2/3 end-user support across Windows, macOS, and Linux, including white‑glove support for C‑level executives
Serve as the on‑site IT owner for the SGV location, ensuring reliable and professional IT services
Administer endpoint management platforms (JAMF, Intune) across the full device lifecycle
Own and support video conferencing systems,



meeting rooms, and live executive events with zero tolerance for disruption
Troubleshoot and maintain networking and infrastructure components (LAN/WAN, Wi‑Fi, VPN, firewalls, virtualization)
Support Microsoft 365 services and related SaaS platforms
Develop scripts and automation to streamline IT operations and reduce manual effort
Lead and execute local and regional IT projects, including infrastructure refreshes and greenfield builds
Produce and maintain clear technical documentation, runbooks, and standard operating procedures
Collaborate closely with global IT teams, vendors, and internal stakeholders during IT separation and growth initiatives

Requirements

To make the above work, we are looking for a senior professional who has a strong customer-service mindset, composure under pressure, and ownership mentality. Other essential requirements:

8+ years of hands-on IT experience with

📌 IT System Engineer (San Giovanni Valdarno)
🏢 ABB E-mobility
📍 San Giovanni Valdarno