ph3About the job /h3 h3Store Manager /h3 pIndustry: Designer toys and collectible pieces /p pLocation: Milan, City Centre /p pJob type: Tempo pieno, Fixed Term 1 year /p pWorking Hours: 40 hours per week /p h3About POP MART /h3 pFounded in ****, POP MART is a market-leading entertainment company and a global champion of designer toy culture.
Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain.
Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.
/p pPOP MART has established a strong presence across key European markets, including the UK, France, Germany, Spain, Italy and the Netherlands.
As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region.
/p pFor more information, please visit and our LinkedIn Career page.
/p h3What to Expect /h3 pPOP MART is a fast-paced company with a young and multicultural team where you can expect to: /p ul liGain valuable professional experience covering the entire retail life cycle /li liHave the opportunity to work with people from different countries and cultures in a collaborative environment /li liReceive structured customer service, retail operations, and product training /li liBe proactively involved in the company's growth /li /ul h3Benefits /h3 pPOP MART offers our employees:



/p ul liSelected POP MART toys as appreciation gifts every month /li liA structured bonus/commission scheme in line with the company's and team's performance /li liRegular team social events /li /ul h3The Role and Candidate /h3 pWe are looking for a naturally confident Store Manager to lead the opening of our new store in a key area in the City Centre of Milan.
This role is ideal for someone with experience in retail or luxury fashion, who thrives on building high-performing teams and delivering exceptional customer experiences.
/p pYou will take full ownership of the store launch, from staff recruitment and pre-opening preparation to daily operations and sales performance, shaping the store culture from day one.
/p h3Responsabilities /h3 ul liSupport the area manager in daily activities by actively contributing to the design of the Store's commercial and HR strategy /li li360° management of your shop.
/li liPlan, implement and monitor the measures necessary to achieve and exceed sales objectives.
/li liEnsure and collaborate in the implementation of merchandising standards and optimize sales space to maximize profitability.
/li liManage the warehouse by maintaining the correct stock level in compliance with product replenishment cycles and merchandising strategies /li liPossess good product and fashion knowledge.
/li liKnow and apply brand and seasonal visual merchandising standards.
/li liSupervise the reception of customers,



ensuring that it is in line with POP MART guidelines.
/li liCoordination of commercial and organizational activities particularly on your Store (animations, events, new launches, CRM campaigns) /li liTrain new joiners and accompany them on their path of growth and development in collaboration.
/li liAct as a role model and promote effective communication within the sales team.
/li liMonitor the performance of your team (KPIs and achievement of personal and store objectives) and animate it in order to achieve results.
/li liAnalyze and animate KPIs relating to customer behavior (entrances, average receipt, pieces per receipt, etc.).
/li liEnsure the achievement of your department (budget and target achievement).
/li liApply company procedures (regulations, safety procedures) and commercial policies (prices, promotions, communication) established by central services.
/li /ul h3Required Qualifications Experience /h3 ul liApplicants must have the right to work in Italy.
/li liAt least 3-5 years experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder) preferably in dynamic multinational retail contexts or Fashion Luxury.
/li liKnowledge of the main trade KPIs, confidence in budget management, analysis and daily reports.
/li liAgility, dynamism and problem solving.
/liliStrong results orientation.
/li liHigh predisposition in managing a team, guiding it towards objectives and creating a virtuous team spirit.
/li liDegree (bachelor's or master's degree) preferred.
/li liExcellent knowledge of Italian and English.
/li liStrong knowledge of Excel.
/li /ul h3Desirable (Not Essential) /h3 ul liKnowledge of CEGID /li /ul /p #J-*****-Ljbffr

📌 Store Manager (Monza)
🏢 POP MART
📍 Monza