ph3Job Purpose /h3pInternal co?owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for a defined set of mid?sized partner across the TDSYNNEX portfolio; incentivised based on total portfolio.
/ph3Responsibilities /h3ulliMaximize call potential and outcomes by using a variety of sources to gather customer information.
/liliGenerate new business opportunities by planning outbound calls to customers.
/liliHave conversations with customers around a solution or product area.
/liliOffer recommendations to enhance the value proposition by collecting information from customers to understand their business requirements.
/liliAchieve monthly/quarterly revenue and margin targets for the aligned customer or segment.
/liliBuild excellent customer relationships through proactive engagement.
/liliDevelop partner relationships (including account planning and cross?selling).
/liliProvide, sell, and negotiate product information, pricing, special offers, and promotions.
/liliAttain key performance indicators (KPIs) such as daily talk time and outbound calls.
/liliSell the benefits of using TDSYNNEX and the company value proposition.
/liliIdentify project opportunities and engage with BDM/ISS when specific product or vendor knowledge is required.
/liliEngage in active inside selling and intelligent project fishing.
/liliManage customer back?order with specialist knowledge.
/liliGenerate and own a pipeline of deals in TDSYNNEX's CRM system, regularly reviewing and updating it to ensure active closure of opportunities.
/liliProvide accurate and timely quotations to customers.
/liliEnsure TDSYNNEX maintains service level agreements with customers.
/liliManage customer back?order expectations and reporting.
/liliProactively develop relationships with key internal and external contacts.
/liliEnsure the CRM system is well maintained and provides correct customer information.
/li /ulh3Knowledge, Skills, and Experience /h3ulli1–2 years of experience in sales or equivalent educational background.
/liliKnowledge of product sets is desirable but not essential.
/liliNumerate with good attention to detail.
/liliExcellent telephone manner.
/liliPriority management and planning skills.
/liliStrive to achieve set targets.
/liliUnderstanding of the sales process.
/liliEffective communication skills.
/liliGood relationship building.
/liliWorking knowledge of Microsoft Word, Excel, and Outlook.
/liliIdeal candidates will have previous experience with IT systems for quotation, order entry, and CRM.
/liliIT industry knowledge is desirable but not essential.
/li /ulh3Benefits /h3ulliElective benefits tailored to your country to best accommodate your lifestyle.
/liliCareer development programs and on?demand courses to accelerate your path to success.
/liliWell?being seminars, events, and a global Life Empowerment Assistance Program.
/liliDiversity, Equity Inclusion initiatives that value every voice.
/liliGlobal networking opportunities through the onboarding program and community activities.
/liliParticipation in peer?led inclusive communities, business resource groups, and volunteering events.
/li /ul /p #J-*****-Ljbffr
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