Provide back-office support to the Area Managers and Project Managers within the Sales Department.
Prepare the commercial section of quotations based on the Area Manager's instructions.
Maintain relationships with Area Managers, agents, subsidiaries, and customers.
Create order confirmations and open the related WBS/Network structures in SAP after receiving the customer's purchase order.
Verify the availability of IMA divisions or third-party suppliers and create related purchase orders.
Communicate the issuance or revision of documents to all relevant company departments.
Organize customer visits to IMA facilities, including support with accommodation and transportation arrangements.
Update customer master data in SAP and CRM systems.
Liaise with the central administration team regarding invoicing and other administrative activities.
Requirements
Fluent knowledge of English and German, with Spanish considered a strong advantage.
Degree in Languages/Translation & Interpreting and/or Economics, with 1 to 3 years of experience in structured industrial organizations.
Knowledge of commercial and administrative procedures, including Incoterms, Letters of Credit, and International Transactions.
Knowledge of SAP and CRM systems.
Strong organizational and project coordination skills within a team environment.
Open-mindedness, flexibility, and adaptability.
Ability to manage stress and urgent priorities effectively.
Core Competencies
Demonstrates expertise in back-office support, project coordination, and customer relationship management, with proficiency in SAP and CRM systems. Fluent in English and German, with a strong understanding of commercial procedures and international transactions.
Highest-signal resume keywords
Fluent In English
Fluent In German
Knowledge Of SAP
Knowledge Of CRM Systems
Project Coordination Skills
ATS Optimization Keywords
Hard Skills
Commercial Procedures
Administrative Procedures
Incoterms
Letters Of Credit
International Transactions
Customer Master Data ManagementOrder Confirmation Creation
Purchase Order Creation
WBS/Network Structure Management
Degree In Languages/Translation & Interpreting
Soft Skills
Organizational Skills
Open-Mindedness
Flexibility
Adaptability
Stress Management
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📌 Sales Technical Support Specialist – Pharmaceutical Packaging (Ozzano dell'Emilia)
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