Responsibilities

Manage and process B2B sales orders in the ERP system, ensuring timely and accurate deliveries (quantity and quality)

Serve as the primary day‐to‐day contact for customers and sales teams (pre‐ and post‐sales)

Coordinate with logistics, credit control and invoicing teams

Handle customer inquiries, order status updates and claims

Support sales activities: campaigns, quotations, reporting and analysis

Provide support for tools and processes (ERP, B2B portal, EDI)

Requirements

Excellent French language skills

Very good English

Italian or German is a plus

At least 2 years of experience in customer support, logistics, or administration

Knowledge of Microsoft Office (Excel)

Strong communication skills

Reliable, well organized and attentive to detail

Passion for sports is an advantage

Core Competencies

Demonstrates expertise in managing B2B sales orders and customer support, with strong communication skills in French and English. Proficient in coordinating logistics and utilizing ERP systems to ensure accurate and timely deliveries.

Tools & Technologies

ERP System

B2B Portal

EDI

📌 SERVICIO AL CLIENTE (inglés) (Bolzano)
🏢 Altro
📍 Bolzano