Global Consumer Experience Specialist (m/w/d) Join to apply for the Global Consumer Experience Specialist (m/w/d) role at Dr. Schär

Global Consumer Experience Specialist (m/w/d) Join to apply for the Global Consumer Experience Specialist (m/w/d) role at Dr. Schär

Direct message the job poster from Dr. Schär

Dr. Schär is a global community of innovative and collaborative people, free to think outside the box and to unlock their full potential in terms of creativity, capability, and courage.

To support our growing company, we are currently looking for

Global Consumer Experience Specialist (m/w/d)

Your responsibilities

Community Management and Consumer Experience: Grow and engage the brand's social media community while monitoring trends and feedback. Provide insights, manage crises, and consumer service alignment and support.

Content Management: Coordinate content creation with creators and partners, ensuring smooth workflows. Maintain asset libraries and review content for brand consistency and visual alignment.

Offline Communication Support: Collaborate with market teams to plan and execute events and activations. Deliver toolkits and post-event insights to ensure consistent brand experiences.

Your profile

Bachelor's degree in Marketing, Business Economics or a related field

1-3 years of relevant experience in the field of Consumer Experience, Community Management or Communication

Strong communication and social skills and a strategic mindset with a consumer-centric approach

Trend-aware and proactive in identifying engagement strategies and digitally native with a strong understanding of online platforms and tools

Knowledge of Zendesk is a plus

Fluency in English; additional languages are a plus

Global Mindset: Working in an international environment

Perfect Start:



An individual "Onboarding Program" and support from your buddy

Food: An in-house canteen, fresh fruit and snacks

Childcare: An in-house daycare center and "Dr. Schär Kids Care"

Flexibility: Life-phase-oriented work with flexible working hours and lavoro da remoto

Long Term Wellbeing: Health and pension fund and in-house fitness program

Growth: Dr. Schär Academy with a variety of training opportunities and language programs

Playtime & Team Spirit: Calcetto, table tennis, lunch roulette in the in-house garden

Magic Moments: Company parties, events, and gifts

We look forward to receiving your online application or via WhatsApp!

Winkelau Nr. 9, I-39014, Postal, Italy

Seniority level Seniority level Entry level

Employment type Employment type Full-time

Job function Job function Marketing

Industries Food and Beverage Manufacturing

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