Location: Assago, IT, F520057

Company: O'Tacos Italy S.R.L.

Date: 6 Jul 2026

About the Company O'Tacos is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of burgers through our US‐style Burger King and Belgian‐rooted Quick restaurants, French‐style O'Tacos, vibrant burger brand G La Dalle, Dunkin, Chopstix, and more.

About the Position As part of O'Tacos' direct expansion plan, the Area Supervisor will report to the Operations Manager and oversee a growing portfolio of company‐owned restaurants, ensuring full alignment with operational, financial, and quality standards. The role currently covers five restaurants, with a planned doubling of the network over the course of the year.

Key Responsibilities Hands‐on operational presence

Ensure a consistent on‐the‐ground presence across existing restaurants in Milan Metropolitan area

Support teams in the daily execution of operations

Monitor the implementation of operational and financial procedures

Conduct regular audits and spot checks (inventory, labour cost, margins, compliance)

Drive a consistent and high‐quality customer experience aligned with brand positioning

Ensure strong standards of service, hospitality, and store environment

Develop teams' ability to: build authentic customer connection, enhance product value through clear and engaging storytelling, actively manage customer feedback and online reputation

Ensure full compliance with HACCP, safety, and quality standards

Monitor and analyse key performance indicators across the network

Define and implement action plans to drive sales and profitability

Ensure budget discipline and P&L; accountability





Lead, coach, and support Restaurant Managers

Strengthen capabilities across: performance management, people development, operational execution

Partner with HR and Operations to build and develop strong teams

Support new openings and ensure a smooth operational ramp‐up

Contribute to the scalability and consistency of the network

Gradually engage in franchising development and partner support

Required Skills and Experience Hands‐on experience in the QSR sector

Solid understanding of the fast‐food restaurant business

Knowledge of operational procedures aimed at maximizing quality, cleanliness, and service

Proven experience in people management (training, resource allocation, shift planning)

Experience in customer‐centric environments, with exposure to building engaging and high‐quality customer experiences

Basic knowledge of the Tourism National Collective Labor Agreement (CCNL Turismo – preferred)

Good understanding of a restaurant P&L;

Experience in conducting internal restaurant audits

Knowledge of HACCP regulations

Strong proficiency in IT tools, particularly MS Office

Valid driving license (Category B)

Personal Attributes Proven leadership and coaching skills, with the ability to engage and develop teams

Strong customer‐centric mindset, with attention to service quality, customer interaction and overall brand perception

High level of energy and adaptability, comfortable operating in a fast‐paced and evolving environment





Strong organisational and problem‐solving skills, with the ability to prioritise across multiple locations

Excellent communication and interpersonal skills

What We Offer Permanent contract

Level 1 – CCNL Commercio e Terziario

Indicative gross annual salary range €40 000 to €45 000, based on experience and fit with responsibilities

Premio based on seniority and performance

Company car (business and personal use), fuel card, insurance, servicing, and maintenance

Mobile phone available also for personal use

Meal vouchers (8 € per office day) and corporate discounts platform access

Burger King Restaurant discounts in company stores

Supplementary health insurance providing additional medical coverage

Continuous learning and development opportunities to support professional growth

Why Join Us Contribute to our mission of becoming the market leader in QSR sector

Career growth opportunities across all international headquarters

Learning and development at the core of the culture

Fun initiatives with colleagues, many focused on giving back to the community

Flexible and hybrid work model with a modern office environment

Environmental sustainability at the center of operations

Diversity, equity and inclusion, with everyone welcomed equally

You Also Get These Benefits Meal vouchers

Discount on company restaurants

Access to employees corporate benefits

Yearly bonus based on performance

EEO Statement All applicants will receive consideration for the job with no regard to race, color, religion, gender, sex (pregnancy included) and sexual identity and orientation, age, nationality, citizenship, physical or mental disability, military status, family or marital status, medical condition, or any other basis protected by national or local laws and regulations.

📌 District Manager (Milano)
🏢 Altro
📍 Milano