Axelera AI is the leading provider of purpose-built AI hardware acceleration technology for AI inference, including computer vision and generative AI applications. Our first-generation product is the game-changing Metis AI platform - a holistic hardware and software solution for Edge AI inference which delivers the world’s highest performance and power-efficiency at a fraction of the cost of alternative solutions. Headquartered in the AI Innovation Center of the High Tech Campus in Eindhoven, The Netherlands, we also have offices across in Belgium, Switzerland, Italy, France, and the UK, with employees across 20 countries.
Our unwavering commitment to innovation has firmly established us as a global industry pioneer. We are looking for a Director of Field Application Engineering to lead our FAE function across EMEA. Initially hands-on with customers, you will build and grow a regional team over time.
The role is hardware-focused, supporting evaluation, integration, and production deployment of our Metis AI Platform (PCIe boards, compute modules) across OEM/ODMs, system integrators, and end users in industrial automation, smart vision, automotive, and robotics. Reporting to the VP of Customer Success (Belgium), you will collaborate with existing Axelera colleagues across EMEA and with our global R&D; and Product teams. Hands-On Customer & Technical Engagement Senior primary technical contact for EMEA customers, engaging from engineers to senior leadership Lead hardware bring-up, board integration, and embedded system debugging on-site and remotely Support chip-down design,
custom carrier board development, and embedded Linux integration Guide customers deploying AI models and inference pipelines via the Voyager SDK Drive pre-sales engagement and design wins across OEM/ODM, integrators, and end users across Europe.
Build FAE processes, documentation, and support infrastructure for the EMEA region Align priorities with commercial goals; Act as the senior technical bridge between EMEA customer needs and global R&D; and Product teams Customer Advocacy & Cross-Functional Collaboration Surface customer feedback and roadmap input to Product Management and R&D; Maintain relationships with key accounts, distributors, and channel partners across EMEA Partner with Sales and BD on product introductions, onboarding, and competitive intelligence Master’s degree in Electrical Engineering, Computer Engineering, Embedded Systems, or related field ~10+ years customer-facing FAE or applications engineering in semiconductor, AI, or embedded systems ~5+ years leading FAE teams or managing technical customer-facing functions ~ Strong experience with embedded board design, chip-down development,
and custom carrier board design ~ Experience with ARM-based SoCs and embedded compute modules ~ Experience with embedded AI or computer vision workloads ~ Experience with embedded Linux, bootloaders, BSPs, and low-level system bring-up ~ Proven ability to debug complex hardware/software integration issues ~ Familiarity with AI accelerators, NPUs, GPUs, or edge AI platforms ~ Commercial mindset; Excellent English communication skills, as well as fluency in French and/or Italian ~ Familiarity with Yocto, Buildroot, or Debian-based embedded Linux systems Experience with PCIe enumeration, MSI/MSI-X, DMA, and memory subsystems Experience with production validation, manufacturing bring-up, and thermal/power optimisation for AI systems Existing technical relationships in EMEA’s OEM/ODM, system integrator, or AI ecosystem Proficiency in additional EMEA languages (German, Arabic, Spanish) is a plus We offer a flexible working arrangement, with options to: Work from one of our Axelera AI offices (Paris, Florence or Milan) Work fully remotely from France or Italy Relocate with us and work from Italy (Florence or Milan) or France (Paris) This is your chance to shape and be part of a dynamic, fast-growing, international organisation.
We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares. An open culture that supports creativity and continual innovation is awaiting you. At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard.
📌 Director - Field Application Engineering (EMEA) (Roma)
🏢 Axelera
📍 Roma