San Clemente Palace Venice is hiring through Hosco in Venice.Assistant Reservations ManagerDepartment: Revenue & ReservationsEmployment Type: Full TimeLocation: Italy - VeniceDescriptionThe incumbent of this position is responsible for the efficient functioning of the Reservations departmentKey Responsibilities● Ensuring that all incoming enquiries are handled within a maximum of 24 hours● Working with the revenue director to update the PMS codes and setup when necessary● Assisting the sales and events managers in effectively dealing with all commission and accounts queries● Ensuring all necessary billing instructions are applied to reservations● Making sure that the team is fully informed of all rates, including negotiated and promotional rates,



and that any new promotions and packages are communicated effectively to all relevant departments● Ensuring that the team answers all incoming telephone enquiries in a timely and professional manner● Identifying and assisting with the training needs of team members● Liaising with the Sales team to resolve any issues, and handle site inspections and office visits' information in the PMS● Ensuring that all VIP and special requests information is efficiently saved in the PMSSkills, Knowledge and Expertise● Deep knowledge of Opera PMS● At least 2 years of previous experience in the hospitality business (luxury field is preferred)● Excellent proficiency in Italian and English language, both written and spoken.Experience in the hospitality industry is preferred.Please see the full vacancy for the benefits offered by San Clemente Palace Venice.

📌 Assistant Reservation Manager (Venezia)
🏢 Hospitaliti
📍 Venezia