Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you
Leading with responsibility for all aspects of the management of the store, the Store Manager is responsible for building and leading a team that is dedicated to driving the business. The Store Manager is also responsible for meeting all operational budgets, and developing and maintaining a proactive business plan.
Major Responsibilities include but are not limited to:People
- Inspire, lead and coach the store team to create a culture of performance delivery and accountability
- Recruit top talent, training and developing staff to build a team of true Jet Set Ambassadors
- Drive team retention, ensuring actionable Talent and Succession plans are in place
- Support, implement and provide follow-up for all training and onboarding for new joiners
- Take accountability for the regular evaluation of the performance of each Jet Set Ambassador providing feedback and coaching




- Proactively manage and resolve all HR issues in collaboration with HR Department
- Ensure image and grooming standards are aligned with brand policy
- Partner with DM to review integrity of PTS, identifying opportunities to improve
- Collaborate with retail partners on sales strategies, product knowledge, brand standards and selling service
- Practice and role model the company behaviors, ensuring effective use of the behavior tool kit

Service
- Lead the team of Jet Set Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.
- Ensure Jet Set Ambassadors maintain client communication through utilizing all available clienteling apps
- Proactively manage client database and utilize information to increase sales
- Maintain floor presence and lead by example
- Provide coaching and support to assist Jet Set Ambassadors in resolving custome

📌 Store Manager (Milano)
🏢 Michael Kors
📍 Milano