Company Description New Media Services Pty Ltd is a global BPO company specializing in providing intelligent outsourcing services through a combination of machine learning and human-driven tasks. We provide highly customized and cost-effective services to help improve the productivity of businesses around the world. We offer a range of intelligent customer support services, including multilingual customer support, human and artificial intelligence-based content moderation, chat operator services and the TIRO conversational AI platform. Role description This freelance, remote, non-English (ITALY) IM chat support role requires professional expertise in Italy along with excellent communication skills. As a Non-English (ITALY) IM Chat Support Specialist, you will be expected to build and maintain long-lasting relationships with our customers. **Qualifications**: - Must be an Italian local or have professional knowledge of the Italian language
- Experience in customer service, ideally in a chat support role
- Excellent communication skills
- Good typing speed and proficiency with chat support tools **Job Type**: Tempo parziale Pay: €7.00 - €35.00 per day Expected hours: No less than 20 per week

📌 Italian Im Chat Operator (Roma)
🏢 NMS Philippines
📍 Roma