Job Title: Wellness Coordinator
Type: Tempo parziale
Are you an outgoing individual with a passion for wellness and customer service? The Joint Chiropractic is seeking dynamic and energetic candidates to join our team as Wellness Coordinators. As a Wellness Coordinator, you will play a key role in providing exceptional customer service to our patients while contributing to the success of our membership-focused model.
Responsibilities:
· Patient Check-In: Greet and check-in patients with a warm and friendly demeanor, ensuring a positive experience from the moment they walk in.
· Intake Paperwork: Assist patients with completing intake paperwork, ensuring accuracy and completeness.
· Membership Sales: Utilize your sales background to promote and sell wellness memberships, educating patients on the benefits of regular chiropractic care.
· Sales Transactions: Complete sales transactions efficiently and accurately, providing a seamless experience for patients.
· Lead Outreach: Make outbound calls to leads,
providing information about our services and converting leads into appointments and memberships.
· Community Outreach: Reach out to community partners to build and strengthen relationships, promoting The Joint Chiropractic and fostering collaboration.
· Issue Resolution: Address minor patient issues with professionalism and a customer-centric approach, ensuring satisfaction and retention.
· Light Cleaning: Contribute to the cleanliness and organization of the clinic environment, maintaining a welcoming atmosphere for patients.
Qualifications:
· Outgoing personality with a genuine passion for promoting wellness and a healthy lifestyle.
· Previous sales experience is preferred; candidates with a background in sales are highly encouraged to apply.
· Excellent customer service skills, with the ability to communicate effectively and build rapport with patients.
· Availability to work flexible hours, including weekends.
· Strong organizational and multitasking abilities.
· Basic
📌 Front Desk Coordinator (Venezia)
🏢 The Joint Chiropractic
📍 Venezia
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