Retail network is the beating heart of our business. With over 2000 stores around the world, we are close to our customers by inspiring them in their shopping.

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We are looking for an experienced

CRM Specialist

to join our Digital Business Team.

About the role:

Contribute to the operational management of loyalty programs of each different brand

Deliver CRM activities in order to encourage customer retention and loyalty

Develop multi-channel communications including personalized newsletter, SMS and push messages in partnership with the marketing team

Monitor CRM and loyalty KPIS

Managing customer database quality, integrity and enrichment

Partner with the store operations and digital teams to optimize CRM actions

Training for store teams of the CRM projects

CRM initiatives and loyalty program of Stefanel and other brands of OVS Group collaborating with the other CRM team members.

What We're Looking For:

University background in Economics,



Marketing, Statistics

At least 3 years of experience with a solid focus on CRM

Proven experience within the Salesforce ecosystem

Strong analytical mindset

Digital and innovation-oriented mindset

Expertise in CRM and Retail reporting

Excellent communication and presentation skills

Team player, able to perform in a fast-paced environment

Fluency in English (both written and spoken) is essential

Why Join Us?
In OVS Group you will find a structured company, a dynamic and strongly results-oriented environment. xbvzest We are innovating tradition, with a strong investment in new technologies, to offer customers and employees an increasingly omnichannel and digital experience, without neglecting attention to the environment, the future and sustainability.

The opportunity is tempo pieno, with

annual salary range

between 35.000 euro - 40.000 euro .

Additional benefits in joining us:

Wellbein

📌 CRM Specialist (Roma)
🏢 Editoria e industria tipografica
📍 Roma