This role works within the Bermuda office and has a dotted-line report to the Operations Business Partnering team in London.The Operations Business Partnering Team is responsible for ensuring that Chaucer captures, processes, reports and controls business data correctly and efficiently. The Team also has responsibility for managing third party business partners involved in these data management processes.

Prima di candidarsi per questo ruolo, la preghiamo di leggere le seguenti informazioni su questa possibilità, riportate di seguito.
This role offers an excellent opportunity for an experienced insurance professional to take a senior level position, drive operational excellence, and contribute to the success of the Operations Business Partner team.
Daily monitoring of dedicated mailbox ensuring all queries are answered within SLA
KPI/CRM monitoring
Completion of daybook entries and Wizards where necessary
Attaching slips in main workflow system and data enrichment
Checking Charisma entries, investigating anomalies and reporting on quality




Co-ordinating exception reports and addressing issues using RCA
Close liaison with Business Partners and Velonetic technicians
General maintenance of policy history, which involves organisation and filing
Completion of pricing models (where required)
Preparing and distributing weekly reports
Assist in the maintenance, review and updates to Business Partner procedure manuals
Preparation of materials and attendance meetings as required
Answering queries from Chaucer’s outsourcing team
Supporting Underwriting teams in daily tasks
Support UAT as required
Identify opportunities to streamline operations and improve efficiency
Perform analytics comparing estimated and reported premium, losses, and commissions
Identify variances, trends, and anomalies to support underwriters in setting best estimates
Ensure accounts remain up to date, improving confidence in portfolio‑level financials
Liaise with brokers, underwriters, and treasury on let

📌 Senior Underwriting Operations Technician (Roma)
🏢 Chaucer
📍 Roma