Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. Leading with responsibility for all aspects of the management of the store, the Store Manager is responsible for building and leading a team that is dedicated to driving the business. The Store Manager is also responsible for meeting all operational budgets, and developing and maintaining a proactive business plan.
Inspire, lead and coach the store team to create a culture of performance delivery and accountability
Recruit top talent, training and developing staff to build a team of true Jet Set Ambassadors
Support, implement and provide follow-up for all training and onboarding for new joiners
Take accountability for the regular evaluation of the performance of each Jet Set Ambassador providing feedback and coaching
Proactively manage and resolve all HR issues in collaboration with HR Department
Collaborate with retail partners on sales strategies, product knowledge, brand standards and selling service
Practice and role model the company behaviors,



ensuring effective use of the behavior tool kit
Service
Lead the team of Jet Set Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business.
Ensure Jet Set Ambassadors maintain client communication through utilizing all available clienteling apps
Proactively manage client database and utilize information to increase sales
Maintain floor presence and lead by example
Provide coaching and support to assist Jet Set Ambassadors in resolving customer service issues, empowering the teams to make decisions in the customer’s best interest
Ensure to add additional revenue through local customer events
Build and maintain good communication with District Manager and members of corporate office, mall office, retail partners and other stores, collaborating and influencing to drive performance across the district
Sales
Meet and exceed sales goals holding self and team

📌 STORE MANAGER E GESTIONE MAGAZZINO (Italia)
🏢 Michael Kors
📍 Italia