Job Description

THE MISSION?
- Our customers and our teams are in good hands with you.
- You are in charge of the restaurant and bar service️, as well as developing the profitability of each outlet.
- Coordinating with the F&B; Director, you supervise the team while taking on many other responsibilities.
- You train, support and develop your team.
- You ensure compliance with the law; you’re watch at Mama is never over. ⚖️
- You guarantee the customer experience is always perfect

Qualifications

MADE FOR YOU? ONLY IF…
- Detail is important to you, nothing goes missing thanks to your sense of organization and anticipation.
- You teach your team the importance of selling, without turning into the Wolf of Wall Street.
- You are a diplomat and know how to bring the entire team together.
- Team spirit is your strength, like the “Gladiators in suits” with Olivia Pope
- You get your hands dirty and think that leading by example is the key to success.
- You know how to mobilize the necessary resources (Human, Financial & Administrative) to carry out in your mission.




- You want to be at the heart of the action with your team⛹️⛹️‍♀️ and not always alone at your office. ‍‍

YOUR LITTLE EXTRAS :
- You know how to solve this scenario (priority management).
- A customer arrives and asks you a question, while at the same time a member of your team drops their serving tray, and you overhear the chef yelling for you in their sweetest voice. What do you do first?
- Just like Michael Scofield, you can be tattooed and not scare away children.
- Your leadership is natural & effective; everyone knows that when Mama is not there, the children will play, but Mama can count on you ✊

What do we have in store for you?
- Gross annual salary: €27,000 – €29,000, depending on experience and skills.
- Contract: Full-time permanent/fixed-term contract, with the opportunity for permanent employment .
- ⚖️ Collective Labour Agreement (CCNL): AICA – Tourism Industry.
- ✨ Employee benefits a

📌 F&B Supervisor (Como)
🏢 Mama Shelter
📍 Como