Deadline Date: Monday 17 August 2026Requirement: Technician (Digital Communications Services)Location: Sigonella, ITFull Time On-Site: NoTime On-Site: 80%Total Scope of the request (hours): 700Required Start Date: 22 September 2026End Contract Date: 31 December 2026Required Security Clearance: NATO SECRETDuties & Role:Identifies and resolves minor design issuesIdentifies alternative design options and seeks guidance when deviating from established design patternsNetwork designSpecifies the technical configurations and components required for a small network or a network segment in a more complex infrastructureFollows organisational architectures and standards.Systems integration and buildConducts tests as defined in an integration test specification and records the details of any failuresAnalyses and reports on integration test activities and resultsIdentifies and reports issues and risksNetwork supportContributes to the operational configuration of network active devicesAssists in the investigation and resolution of problems originating from network infrastructureAssists with specified maintenance procedures for Siemens telephone switchboard, Desk/DECT phone, VoIP/VoSIP phonesSet up and manage the AV infrastructure for digital meetings and events; from AV equipment to streaming and recording;Write, plan and execute a full AV implementation plan in alignment with customers, providing excellent customer service and communication;Prepare and manage a (mobile) streaming studio including videowalls, greenscreen,



etc.;Create and write a technical plan and Run of Show for larger digital/hybrid conferences and events;Instruct and supervise a technical team during larger digital/hybrid conferences and events;Design and create jingle's, banners, and other digital signage required for digital events and meetings;Support CISCO WebEx, MS Teams and other event/meeting platforms for Digital/Hybrid Events;Provide first level support and troubleshooting for customers experiencing issues with conference scheduling, video bridging, recording etc.;Identify, verify and diagnose suspected trouble AV/VTC Resources and Services through monitoring;Ensure corrective actions are taken under direction of NDW Engineers (VTC);Specific Working Conditions:Work will be on site; out of business hours support may be expected.On site, in presence assistance during ongoing meeting will be required to quick fix any issue.Hardware deployment to users office duties.RequirementsSkills, Knowledge & Experience:The candidate must have a currently active NATO SECRET security clearanceAt least two years in working at an International or multinational organizationAt least two years'

experience in managing Cisco Local Area Network devices and end user devicesExperience in troubleshooting and configuring Polycom VTC devicesExperience in setup and operating Audio/ visual devices to support indoor and outdoor eventsStrong Customer Oriented skills are required

📌 6 Technician (Digital Communications Services) (NS) - MON 17 Aug
🏢 EMW
📍 Castellammare del Golfo