AI Customer Care Channel Analyst | Hybrid Biz/Tech - Firenze, Toscana, Italy

AI Customer Care Channel Analyst | Hybrid Biz/Tech - Firenze, Toscana, Italy

19 ago
|
Team.Blue
|
Firenze

19 ago

Team.Blue

Firenze

team.blue is seeking a Business/Technical Analyst, Digital Channels to define requirements and customer journeys for AI-powered email and chat care across brands. You will translate business needs into clear channel requirements, conversation flows and processes that ensure digital interactions are accurate, efficient and on-brand.

This hybrid role near one of our European offices requires strong analytical, documentation and stakeholder management skills, with collaboration across product, AI

📌 AI Customer Care Channel Analyst | Hybrid Biz/Tech - Firenze, Toscana, Italy
🏢 Team.Blue
📍 Firenze

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