Tempo pieno
Regular Shift
POSITION PURPOSE
The OCS AR Collection and Deduction Specialist partners with sales and customers to identify and resolve AR collection issues. The AR Supervisor will lead a team of AR specialists who support assigned portfolios, primarily focusing on local account collections and small- to medium-chain account customers.
The position manages the company's AR function, including customer contact, invoicing, reporting, collection, and adjustment processing, while facilitating the completion of all departmental goals.
Demonstrates our "True North" attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.)



to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.
DUTIES AND RESPONSIBILITIES
- Work independently in a supervised distributed workforce environment via Higher Radius. Provide Accounts Receivable and Collections services to customers for all Lines of Business supported, including small to mid-market customers. Act as an expert advisor on Accounts Receivable and Collections services and provide support on client servicing and financial operations-related items, including account reconciliation, collections, analysis, and problem resolution.
- Act as the primary point of contact for billing and collection inquiries from internal and external business partners. Research and resolve a variety of complex internal and external inquiries.
- Efficiently and accurately perform moderate to complex Accounts Receivable activities, inc

📌 Specialist, AR Collection (Italia)
🏢 reddyice
📍 Italia