Our secret to leading the way in hospitality? We put our people first At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you'll have access to hands‑on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good.
Job Responsibilities
- Manage the flow of service and direct the work of team members on a shift to ensure the highest levels of safety, cleanliness, quality, and speed.
- Help build and lead high performing team of hourly Team Members.
- May assist with operational support functions (i.e. Purchasing, Receiving, Inventory, etc.)
- Participates in applicant interviews and assists with employee relations.

Job Qualifications




- At least 1 year of restaurant leadership experience supervising a team
- Food Safety Certification according to local jurisdiction
- Strong problem solving skills
- Effective communication skills, both written and verbal

Perks
- Weekly Pay
- Performance bonuses based on the achievement of pre-determined goals
- Medical, Dental, Vision Insurance & Flexible Spending Accounts*
- Supplemental Life Insurance and Short-Term Disability*
- 401(k) plan with Company Match*
- Paid Time Off/ Sick Time*
- Paid Parental Leave*
- Employer Assistance Program (EAP)
- Commuter Benefits
- Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
- Shake Shack Meal Discounts
- Charitable opportunities to give back
- Employee Resource Groups
- Career development opportunities - we are growing
- *Eligibility criteria applies

About Us
Beginning as a hot dog cart in New York City's

📌 Restaurant Shift Manager (Napoli)
🏢 shakeshack
📍 Napoli