Trek is seeking a hardworking individual for the Customer Care team, based in the Bergamo area, Italy. The role involves assisting customers and independent retailers via email, phone, and live chat, with a strong emphasis on communication and bike knowledge. Excellent Italian and good English are required, with Microsoft Office and CRM/ERP experience valued.
This is a maternity leave contract with hybrid office/remote work. Retail experience is a plus, and enthusiasm for bicycles is essential.
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📌 Italy-Based Bike Customer Care Specialist (Bergamo)
🏢 Altro
📍 Bergamo
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