About Pockyt
Pockyt is building the AI-native infrastructure for global money movement. We give merchants a single platform to accept payments from anywhere, send money globally, and manage funds through Global Virtual Accounts and stablecoins — but our ambition runs deeper than the rails themselves. We're architecting the connective tissue that lets capital move across borders the way information moves across the internet: instantly, intelligently, and autonomously.
We serve a wide spectrum of merchants, from sophisticated enterprise platforms running complex multi-currency operations to the next generation of AI-powered startups. Our mission is to make global commerce frictionless.
The Role
We're looking for a Solutions Engineer who lives at the intersection of API, merchant, and internal engineering — the person merchants turn to when an integration breaks, and the person engineering turns to when they need to know how merchants actually use the product. You'll own the technical relationship for merchants integrating with Pockyt's Checkout, Payouts,
and Virtual Account products: standing up sandbox environments, debugging signature and payload errors, building Postman collections that make testing painless, and translating cryptic production logs into a fix or a clear explanation.
This is a hands-on, high-context role, fully remote and based in Latin America. One day you're diagnosing why a verifySign error is blocking a merchant's bank account creation; the next you're documenting a new invoice-upload requirement for payouts to China, or looping in engineering on a webhook that silently failed for 40 transactions. You'll work daily with Engineering, Compliance, and Product to keep merchants unblocked, and with merchant-facing teams to make sure gaps and limitations are communicated clearly and early — before they become escalations.
What You'll Do
Own end-to-end technical onboarding for new merchant integrations: sandbox setup, credential provisioning, an
📌 Solutions Engineer (Modena)
🏢 Pockyt
📍 Modena