ppJob ID: | Amazon Data Services Italy S.R.L. /ppAt Amazon we are committed to being Earth’s Best Employer and the Most Customer-Centric Company. To achieve this, we need exceptionally talented and empathetic leaders passionate about making every day better for all employees (Builders) and you would play a key role in that journey! Our HR Partners care deeply about the employee experience, proactively listening to Builder sentiment, and serving as a connector between Builders, managers, and HRBPs. /ppThis is an on-site role based in the Data Centers it supports 100% of the time. It also requires travel to other site locations within the cluster on a weekly basis. /ppThe applicable collective agreement for this role is CBA for employees of Telecommunication Sector. The position is classified at level 7 or above, depending on the candidate’s skills, competences and experience. /ph3Key job responsibilities /h3pThe Data Center Operations Site HR Partner in our Builder Experience Team (BeXT) focuses on the Builder experience. In this role, you will collaborate with Data Center Operations leaders, HRBPs, and partner teams to innovate, implement, and deploy HR strategies from talent and performance management, compensation, employee relations and other HR functions across the cluster of Data Centers you support. This role also has a special focus on leveraging Builder listening mechanisms to proactively monitor and analyze Builder sentiment trends, and provide regular sentiment updates and recommended actions to site leadership and HR Business Partners. To thrive, you will need a flexible skill set, including the ability to manage multiple scenarios utilizing HR expertise, consulting skills, and influence. You will also need to connect sentiment trends and other HR data to the bigger picture goals of the operation, while diving deep into the details, collaborating and consulting across teams. /ph3A day in the life /h3ulliProactively leverage Builder sentiment data to advocate for Builders’ needs so they feel fully engaged in the work they do and valued for who they are. /liliPartner with leaders at multiple levels of the organization to develop proactive strategies and goals focused on the Builder experience. /liliActively engage with Builders by conducting weekly Gemba Go See (GGS) walks. /liliPartner with cross-functional teams such as HRBPs, Employee Relations, and Labor Relations to align on Builder engagement actions. /liliApply your knowledge of HR fundamentals to problem solve and influence in diverse populations /liliWork in a fast-paced and complex changing environment driven by continuous innovation /liliConsult, coach, and develop site leadership through decision making with empathy and sound judgement; collaborate and action on talent management processes, people development and performance management, compensation,
and employee relations issues. /liliFoster and role model an environment of inclusion for all Builders. /liliExercise high-judgement, manage through ambiguity and serve as first point of escalation for Builder concerns. /liliSupport Builder queries and situations with discretion and expertise, navigating Amazon Policies and applying high judgement as necessary. /liliActively promote adoption of technology and self-service. /liliCollaborate and influence multiple levels of the organization, ranging from Builders to senior leaders. /liliConduct workplace investigations in collaboration with Builder Relations. /liliOwn and deliver site specific people projects in partnership with site leadership /li /ulh3About the team /h3h3Diverse Experiences /h3pAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. /ph3Why AWS? /h3pAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. /ph3Inclusive Team Culture /h3pHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. /ph3Mentorship Career Growth /h3pWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. /ph3Work/Life Balance /h3pWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. /ph3Basic Qualifications /h3ulliBachelor’s degree or higher in Human Resources, Labor Relations, Business/Management,
Psychology, or a related field /liliDemonstratable experience as a Human Resources Generalist /li /ulh3Preferred Qualifications /h3ulliExperience working in a matrixed organization /liliCoaching and consulting skills /liliStrong business and HR acumen, including strong problem-solving skills, critical thinking and analysis, experience consulting on complex performance management cases Employee Relations/Investigations experience /liliPossess conviction and tenacity, and excellent written and verbal communication skills /liliThrives in a high-pressure, ambiguous environment and able to manage multiple simultaneous priorities /liliIntellectual curiosity; brings insight to team and business -Ability to demonstrate high-judgement, empathy, autonomy, and flexibility /liliAbility to maintain strict confidentiality regarding employee issues in Human Resources /liliWork Council or other employee representative bodies (ERB) experience /li /ulpAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. /ppOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. /ppThe minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For tempo parziale hours, the salary will be pro-rated. /ppAmazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. /ppYour recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. /ppIn addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. /ppAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. /p /p #J-18808-Ljbffr
📌 DC Ops Site HR Partner, BeXT AIS (Milano)
🏢 Amazon
📍 Milano