ph3strongIntroduction to DNP Imaging Photo Europe /strong /h3pDNP Imaging Photo Europe, a subsidiary of DNP Japan, is a leading player in the printing and imaging industry.
We provide innovative solutions through three key business units: /pullipstrongDistribution Photo Business: /strong– Specializing in photo printing solutions across Europe and North Africa, offering tailored services through a strong distributor network and over 20 years of expertise.
/p /lilipstrongService Business /strong – A global leader in brand activations via photo and video experiences, partnering with major brands to create immersive marketing events through proprietary technology.
/p /lilipstrongThermal Transfer Ribbon (TTR) Business /strong – One of the world's largest manufacturers of thermal transfer ribbons for barcode and sublimation printers.
Based in Haarlem, Netherlands, our European division employs over 180 experts and produces key product lines, including TTR, photo, card materials, and holographic solutions for markets in Europe, the Middle East, Africa, and Russia.
/p /li /ulpWith a strong commitment to innovation and industry expertise, we empower professionals with high-performance solutions tailored to their specific needs.
/ph3Main Mission /h3pAs an Account Business Development Specialist, your primary mission is to ensure the retention and growth of existing clients while progressively developing new business opportunities.
/ppThe role is structured in two phases: /ppPhase 1 – Account Management Development: /ppTake ownership of an existing client portfolio, ensure high client satisfaction, and identify opportunities for upselling and business expansion within current accounts.
/ppPhase 2 – Business Development Prospecting: /ppGradually expand your scope to include active prospecting, identification of new market opportunities, and acquisition of new clients to support the company's growth objectives.




/ppThis position is ideal for a junior profile willing to grow into a full commercial role, combining account management excellence and business development capabilities.
/ph3Responsibilities and Activities /h3pstrongClient Portfolio Management /strong /pullipAct as the primary point of contact for assigned clients, ensuring strong relationships and high satisfaction levels.
/p /lilipManage and maintain a portfolio of existing accounts, ensuring retention and continuity of business.
/p /lilipHandle client inquiries, resolve issues promptly, and ensure a smooth customer experience.
/p /lilipMaintain accurate client records and activity tracking in the CRM system.
/p /lilipCoordinate internally with operations, finance, and product teams to ensure service delivery.
/p /li /ulpstrongDevelopment of Existing Clients /strong /pullipIdentify upselling and cross-selling opportunities within existing accounts.
/p /lilipSupport contract renewals and participate in commercial negotiations.
/p /lilipConduct regular business reviews with clients to assess performance and identify growth opportunities.
/p /lilipMonitor account performance and contribute to revenue growth targets.
/p /lilipPrepare commercial proposals tailored to client needs.
/p /li /ulpstrongBusiness Development Prospecting /strong /pullipIdentify and target new clients, markets, and business opportunities.
/p /lilipConduct prospecting activities (cold calls, emails, networking, events).
/p /lilipBuild and maintain a pipeline of qualified leads.




/p /lilipDevelop and present tailored business proposals to prospects.
/p /lilipCollaborate with marketing and sales teams to generate leads and increase brand visibility.
/p /lilipAnalyze market trends and competitor activity to identify opportunities.
/p /li /ulpstrongReporting Coordination /strong /pullipTrack and report on account performance, sales pipeline, and business development activities.
/p /lilipMaintain up-to-date data in CRM systems.
/p /lilipProvide regular feedback and insights on client needs and market evolution to management.
/p /lilipContribute to sales forecasting and action plans.
/p /li /ulpemThe above duties are not limited or exhaustive.
They may change depending on the needs of the company, the skills of the Job and developments in the role.
/em /ph3Profile Required /h3pEducation: Business School or equivalent, Bachelor's degree in Business or Master level preferred.
/ppExperience: 2-3 years in account management, sales, or client services, ideally in B2B or industrial or printing environments.
/pullipStrong communication and interpersonal skills.
/p /lilipCommercial mindset with an interest in sales and business development.
/p /lilipAbility to build relationships and create trust with clients.
/p /lilipGood organizational skills and ability to manage multiple priorities.
/p /lilipAnalytical mindset with the ability to identify opportunities from data.
/p /lilipProactive and results-oriented attitude.
/p /lilipAbility to manage multiple priorities under pressure.
/p /lilipFluent in English and Italian (written, spoken and read).
/p /lilipWillingness to travel when required.
/p /lilipFluency in Italian and English (written and spoken) is mandatory /p /lilipAdditional languages are a plus /p /lilipValid driving license /p /li /ul /p #J-*****-Ljbffr

📌 B Account & Growth Specialist – Italian & English (Milano)
🏢 DNP Photo Imaging Europe
📍 Milano